HP L65500 manual Icon, then Carriage beam position Carriage system recovery

Front-panel errors

Table 10-2Numerical error codes (continued)

Error code	Recommendation
14.8	Emergency stop button pushed. Release all four emergency stop buttons. Turn circuit breaker
	ACB-1 off and then on.
14.9	Fuse error. Turn off the printer (see the User's guide). Open the FH11 fuse holders and check
	the fuses. Replace any fuse if necessary.
15.1	The printer is unable to warm up to its working temperature. Check that the tri-phase power
	supply is working. This problem can also be caused by holes in the substrate, by reflective or
	transparent substrates or by a dirty or faulty infrared sensor.
15.2	The printer is unable to cool down to its working temperature. Call your service representative.
	See HP Customer Care Centers on page 49.
16.1	The printer is unable to warm up to its working temperature. Check that the tri-phase power
	supply is working.
16.2	The printer is unable to cool down to its working temperature. If the ambient temperature is
	within the normal range, this problem may be caused by removing the substrate too quickly
	after printing. Try leaving the substrate in the printer until temperatures settle down after
	printing.
41.1:03, 41.3:10, 41.4:03	Restart the printer.
44.1:03	Possible substrate jam. If there is really a substrate jam, see The substrate has jammed
	on page 31. Otherwise, restart the printer.
44.2:10, 44.3:10, 44.4:03	Restart the printer.
45.1:03	Possible substrate jam. If there is really a substrate jam, see The substrate has jammed
	on page 31. Otherwise, restart the printer.
45.2:10, 45.3:10, 45.4:03	Restart the printer.
46.1:01	There is a problem with the yellow/magenta printhead primer. See Maintain the printhead
	primers on page 20.
46.2:01	There is a problem with the light cyan/light magenta printhead primer. See Maintain the
	printhead primers on page 20.
46.3:01	There is a problem with the cyan/black printhead primer. See Maintain the printhead primers
	on page 20.
47.1:03	The printhead cleaning advance motor has failed to perfom the wiper advance movement as
	expected. The pinch module is not properly closed or the roll path is stuck, the roller can not
	move the substrate.
48.1.1	Carriage beam error. Restart the printer, then go to the front panel and select the Substrate
	Management icon, then Carriage beam position > Carriage system recovery.
48.1.3	Carriage beam error. Restart the printer. If the error persists, call your service representative
	(see HP Customer Care Centers on page 49). If no error is reported but there is still some
	problem with substrate advance, go to the front panel and select the Substrate Management
	icon, then Carriage beam position > Carriage system recovery.
48.1.4	Carriage beam error. Restart the printer. If the error persists, call your service representative
	(see HP Customer Care Centers on page 49). If no error is reported but there is still some
	problem with substrate advance, go to the front panel and select the Substrate Management
	icon, then Carriage beam position > Carriage system recovery.
48.1.5	Carriage beam error. Restart the printer.
50:01	The substrate-advance sensor cannot track the substrate, either because the sensor is dirty or
	faulty, or because the substrate type is incompatible with the sensor. Clean the substrate-
	advance sensor (see Clean the substrate-advance sensor on page 18). If the error persists,
	turn off the substrate-advance sensor for the current substrate type. If the error occurs with all
	substrates, call your service representative. See HP Customer Care Centers on page 49.
50:03, 50.1:10, 50.2:10	The substrate-advance sensor is not working. Restart the printer. If the error persists, call your
	service representative. See HP Customer Care Centers on page 49. You can print without
	the substrate-advance sensor, but print quality may be affected.

46 Chapter 10 Front-panel error messages ENWW