Rinnai EX11C (RHFE-265FTA) Consumer Support, Warranty Information, Limited Warranty, Item

Consumer Support

Warranty Information

The installer is responsible for your water heater’s correct installation. Please complete the information below to keep for your records:

Purchased from: _________________________________________________________________

Address: _____________________________ Phone: _________________________________

_____________________________

Date of Purchase: __________________________________

Model No.: ________________________________________

Serial No.: ________________________________________

Installed by: ___________________________	Installer’s License No.: _____________________
Address: _____________________________	Phone: _________________________________

Date of Installation: __________________________________

Limited Warranty

Gas Direct Vent Wall Furnace

What is covered?

This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This Warranty extends to the original purchaser and subsequent transferees, but only while the product remains at the site of the original installation. This Warranty only extends through the first installation of the product and terminates if the product is moved or reinstalled at a new location.

How long does coverage last?

Item	Period of Coverage
Heat Exchanger	10 years from date of purchase
All Other Parts	5 years from date of purchase
Reasonable Labor	2 years from date of purchase

What will Rinnai do?

Rinnai will repair or replace the covered product or any part or component that is defective in materials or workmanship as set forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any such part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by an individual or servicing company that is properly trained, state qualified or licensed to do the type of repair.

42 Rinnai Corporation EX08C, EX11C Manual