Samsung RZ80EEIS1/XEO, RZ80FHIS1/XEO manual Troubleshooting

troubleshooting

PROBLEM	SOLUTION
The appliance is not	• Check if the power plug is correctly connected.
operating at all or the	• Is the temperature control on the front panel correctly set?
temperature is too high.	• Does sun shine on the appliance or are there any heat sour ces nearby?
	• Is the back of the appliance too close to the wall?
There are unusual noises.	• Check if the appliance is installed on a stable and even floor.
	• Is the back of the appliance too close to the wall?
	• Have any foreign objects fallen behind or under the appliance?
	• Is the noise coming from the compressor in the appliance?
	• A ticking sound may be heard inside the appliance; this is normal. This
	sound occurs when the various accessories contract or expand.
The front corners and sides	• Heat-proof pipes are installed in the front corners of the appliance to
of the appliance are warm	prevent condensation from forming.
and condensation starts to	When the surrounding temperature rises, this may not always be
form.	effective. However, this is not abnormal.
	• In very humid weather, condensation may form on the outer surface of
	the appliance when the moisture in the air comes into contact with the
	cool surface of the appliance.
You can hear a liquid	• This is the refrigerant, which cools the inside of the appliance.
bubbling in the appliance.
There is a bad smell inside	• Is there any spoiled food inside of the freezer?
the appliance.	• Make sure that strong smelling food (for example, fish) is wrapped so
	that it is airtight.
	• Clean out your freezer periodically and throw away any spoiled or
	suspect food.
There is a layer of frost on	• Are the air outlet vents blocked by food stored inside the freezer?
the appliances walls.	• Space the food out as much as possible to improve ventilation.
	• Is the door fully closed?
Condensation forms on the	• Food with a high water content is stored uncovered with a high humidity
inside wall of the appliance	level or the door has been left open for a long time.
and around vegetables.	• Store the food with a cover or in sealed containers.

18_ troubleshooting