Samsung MS28J5215AW/LI manual MS28J5215AWLIDE68-04405A-00EN.indd 11/16/2015 120629 PM

Troubleshooting and information code

Troubleshooting and information code

Problem	Cause	Action
Heating including	The oven may not work,	Put one cup of water in a
the Warm function	too much food is being	microwave-safe container and
does not work	cooked, or improper	run the microwave for 1-2
properly.	cookware is being used.	minutes to check whether the
		water is heated. Reduce the
		amount of food and start the
		function again. Use a cooking
		container with a flat bottom.
The thaw function	Too much food is being	Reduce the amount of food
does not work.	cooked.	and start the function again.
The interior light	The door has been left	The interior light may
is dim or does not	open for a long time.	automatically turn off when
turn on.		the Eco function operates.
		Close and reopen the door or
		press the Cancel button.
	The interior light is	Clean the inside of the oven
	covered by foreign	and check again.
	matter.
A beeping sound	If the Auto Cook function	After turning over the food,
occurs during	is being used, this	press the Start button again to
cooking.	beeping sound means	restart operation.
	it's time to turn over the
	food during thawing.
The oven is not	The oven is installed on	Make sure the oven is installed
level.	an uneven surface.	on flat, stable surface.
There are sparks	Metal containers are used	Do not use metal containers.
during cooking.	during the oven/thawing
	functions.

30  English

	Problem	Cause	Action
When power is		The door is not properly	Close the door and check
connected, the		closed.	again.
oven immediately
starts to work.
There is electricity		The power or power	Make sure the power and
coming from the		socket is not properly	power socket are properly
oven.		grounded.	grounded.
1.	Water drips.	There may be water or	Let the oven cool and then
2.	Steam emits	steam in some cases	wipe with a dry dish towel.
	through a	depending on the food.
	door crack.	This is not an oven

3.Water remains malfunction. in the oven.

The brightness	Brightness changes	Power output changes during
inside the oven	depending on power	cooking are not malfunctions.
varies.	output changes according	This is not an oven
	to function.	malfunction.
Cooking is	To ventilate the oven, the	This is not an oven
finished, but the	cooling fan continues to	malfunction.
cooling fan is still	run for about 3 minutes
running.	after cooking is complete.
Turntable
While turning, the	There is no roller ring,	Install the roller ring and then
turntable comes	or the roller ring is not	try again.
out of place or	properly in place.
stops turning.

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11/16/2015 12:06:29 PM