Monessen Hearth Monessen Gas Fireplace Troubleshooting Tips for CDV7 Series Models

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SIGNATURE COMMAND SYSTEM OPERATION INSTRUCTIONCDVSC7 & CDV7 Series Gas Fireplace

FUNCTIONS/OPERATION

Turning on the fireplace

1.Turn on the master switch and wait for a beep.

2.Press the ON button on the Command Center or turn on wall switch. Pilot will light and burner will come on High set- ting or last memory setting (See Turning Off Fireplace below). For memory feature.

Pilot Safety Lockout Function

1.If the pilot doesn’t light after sparking for 30 seconds, pilot trial lockout happens. The LED on the Command Center flashes Green once every 2 seconds, until reset.

2.If the pilot flame is lost during normal operation, the system will try three (3) times to relight after three (3) failures, flame loss lockout happens. The LED on the Command Center flashes Red-Green once every 2 seconds, until re- set.

3.Turning the master switch on the Command Center to the off position, then ON again will reset the system.

Flame Height Control

1.Press the ON button (on the Command Center) once to turn on the main burner with maximum flame height.

2.Press the OFF button to decrease flame height. The first two presses will decrease the flame height to medium and low.

3.The third press on OFF will turn off the main burner. In standing pilot configuration, the pilot will stay; in intermittent pilot configuration, the pilot will be shut off.

Turning the Fireplace Off

There are three ways to turn the fireplace off.

1.Flip the master switch to the off (“O”) position. (This will turn the entire system OFF.)

2.Press the OFF button to Medium, Low, then Off.

3.Hold the OFF button anytime for three seconds or by turning off the wall switch. These two commands of OFF are (Memory Off) the system will remember all last settings before turning off. The next time the fireplace is turned on, all settings will resume. To reset, change to the desired settings and shut off by using the Memory Off commands and the system will be reset to those new settings.

Command Center Operations:

The following functions are available on the Command Center.

Function

operation

Power Up

Flip the master switch to the ON ("_") position to power up the system

Fireplace ON

Press the ON button on the Command Center or turn on wall switch to turn the fireplace on

Fireplace OFF

Flip the master switch to the OFF ("o") position OR press the OFF button 3

 

times OR for Memory Off, hold the OFF button 3 seconds, or turn off wall switch

Flame Height Up

Press the ON button once to turn on the fireplace with maximum flame height

Flame Height Down

Press the OFF button to lower the flame height to Medium and Low

 

 

Self Diagnostics Chart:

The Command Center has a self-diagnostic LED enabling you to troubleshoot problems and potentially avoid a ser- vice call. Please refer to the charts below for indicator reference.

Fault

leD Indication

Conversion Cover Missing

One RED (1 time)

Spark Fail

Two RED (1 time)

No Sensor Signal

Three RED (1 time)

Pilot Lockout - trial

One GREEN, every 2 sec. (until manual reset)

Pilot Lockout - flame loss

One RED-GREEN, every 2 sec. (until manual reset)

Low Battery

One RED, every 10s (continuously)

No or Low Thermopile Power

Two RED, every 10s (continuously)

Learning

GREEN Flashes, every 1 sec. (for 10 sec.)

AC Power On

GREEN solid

Pressure Switch Failed (Power Vent only)

One RED every 2 sec. (until manual reset)

 

 

69D3011

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Contents Cdvr CdvtDo not try to light any appliance Consumer Retain this manual for future refer- enceElectrical Wiring Pre-Installation InformationCheck Gas Pressure Signature Command System36 Operating Instructions Electronic IgnitionImportant Safety Information InstallerOwner Never connect unit to private non-utility Code ApprovalGas wells. This gas is commonly known As wellhead gasProduct Specifications Product featuresGAS Specifications & Orifice Size Cdvt Series GAS Specifications & Orifice Size Cdvr SeriesHigh Elevations GAS pressuresFireplace dimensions & Framing Framing DimensionsCDVR33V,E7 CDVT36 V,E,SC7 CDVT42 V,E,SC7 CDVT47 V,E,SC7 CDVT33V,E,SC7Cold Climate Insulation Fireplace Location Clearances Clearances to combustiblesMantel clearances Finishing Material Venting Installation Information Installation precautionsGeneral Venting General Venting Information Termination Location Canadian Installations1 US Installations2USA Installations Canadian InstallationsTermination Clearances Twist Lock Pipes Rear Vent Installation onlyRefer to Page 24 for snorkel requirements How to Use the Vent GraphVent Pipe Clearances Venting installationRear Wall Vent Installation Twist Lock Pipe Rear Wall Vent ApplicationStep Top vent Sidewall Application Rear Wall Vent Installations Flex Vent PipeSince it is very im Portant That Venting SystemMaximum number of 90 elbows per side wall Always install horizontal venting on a level plane Vertical Sidewall Installation Twist Lock PipeVertical Sidewall installation flex vent pipe Below Grade Installation Vertical THROUGH-THE-ROOF APPLICA- TionDo not back fill around snorkel Vertical THROUGH-THE-ROOF Installation Minimum Chimney Clearance Fireplace installation Install gas piping to fireplace / burner system locationCheck gas type Natural Gas Electrical Wiring Do not use open flame to check for gasLeaks Remote Wall mounted Switch Electrical installationDo not connect wall switch to 110 Remote Wall SwitchRemote Wall Switch. The appliance will Electronic Pilot Ignition WiringOptional Fan/Blower Systems Do not connect 110-120 VAC toMillivolt Operating Instructions Leak testingInitial lighting Never use an open flame to check for gas leakNever check for gas leak with open flame Approved leak testing methodMain burner switch Lighting the burnerPilot position If you do not follow these instruction Causing property damage, personalExactly, a fire or explosion may result Injury or loss of lifeElectrician. Main power must be off when Optional Accessory RequirementsConnecting to main electrical power supply Or performing service. All wiring shall beJunction BOX Wiring Electrical InstallationCommand Center Wall Installation Wall Switch InstallationElectrical Installation Optional FAN Blower Systems Blotsc Signature Command BlowerFK-12 Manual Blower Blot Automatic Thermostat BlowerOn next OPERATing Instructions Command CenterFeatures Battery InstallationCommand Center System CONFIGURATION/SETUP Key Combinations for System SettingsFunction Operation Default Setting Self Diagnostics Chart Command Center OperationsFUNCTIONS/OPERATION Function OperationGlass Frame Removal Rock wool placementLava rock and ember placement Log placementBurner, Pilot and Control Compart- ment Cleaning and maintenanceGlass Door Vent SystemLogs Rock woolTroubleshooting Standing Pilot IgnitionPoSSIBLE Cause CDVSC7 & CDV7 Series Gas Fireplace YeS Electronic IgnitionOperationfault Diagnosis Action Signature Command SystemFirebox components Replacement partsCDVR33 CDVT33 CDVR36 CDVT36 CDVR42 CDVT42 CDVR47 CDVT47 Standing Pilot Millivolt control Accessories Description Qty Part Number Replacement PartsFuel Conversion Kits Millivolt Natural Gas to LP LP to Natural GasElectronic Ignition CDVSC7 & CDV7 Series Gas Fireplace13,14,15,16,17 CDVR33NSC7 CDVR33SC7 Description Model Number Vertical Venting7TBRHTK Horizontal VentingCDVSC7 & CDV7 Series Gas Fireplace CDVSC7 & CDV7 Series Gas Fireplace Carbon Monoxide Detector Requirements Five Year Warranty Lifetime WarrantyBasic Warranty If Warranty Service is NeededModel EnerGuide Ratings Fireplace Efficiency % Mhsc