Requesting Assistance Or Service

If you need assistance or service in U.S.A.

Call the KitchenAid Customer Interaction Center toll-free at 1-800-253-1301. Our consultants are available to assist you.

When calling: Please know the purchase date, and the complete model and serial number of your appliance. This information will help us better respond to your request.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances

■Installation information

■Use and maintenance procedures

■Accessory and repair parts sales

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

■Referrals to local dealers, service companies, and repair parts distributors

KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the designated service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory-authorized parts. These parts will fit right and work right, because they are made to the same exacting specifi- cations used to build every new KitchenAid appliance.

To locate factory-authorized parts in your area, call our Customer Interaction Center telephone number, your nearest authorized service center, or 1-800-442-1111.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

Customer Interaction Center c/o Correspondence Dept. 2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

If you need assistance or service in Canada

For product related questions, please call the KitchenAid Canada Inc. Customer Interaction Center toll free: 1-800-461-5681Monday to Friday 8:00 a.m. – 6:00 p.m. (EST).

Saturday 8:30 a.m. – 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances

■Referrals to local dealers

For parts, accessories and service in Canada

Call 1-800-807-6777.KitchenAid Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada Inc. with any questions or concerns at:

Customer Interaction Center

KitchenAid Canada, Inc.

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.