Cuisine-Cookware ZBD0710, ZBD6800 Questions? Use this problem solver, Before You Call For Service

Questions?

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16

Before You Call For Service

			Dishwasher
PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Control panel lights go	Time too long between	•	Each pad must be touched within 30
off when you’re setting	touching of selected pads		seconds of the others. To relight, touch any
controls			pad again, or unlatch and relatch door.
Noise	Some of the sounds you	•	Detergent cup opening.
	will hear are normal	•	The motor stopping during the drying
		•	period.
			Water draining out of the tub immediately
		•	after you touch START/RESET pad.
			Drying fan running for 2–4 hours after
			CLEAN light is illuminated (Top Control
			Panel models only).
	Utensils are not secure	•	Make sure everything is secured in
	in the rack or something		dishwasher.
	small has dropped into
	the rack
	Motor hums	•	Dishwasher has not been used on a regular
			basis. If you do not use your dishwasher
			often, run a RINSE ONLY cycle once every
			week. This will help keep the seal moist.
Detergent left in	Dishes are blocking the	•	Reposition the dishes.
dispenser cups	detergent cups
Water standing in the	This is normal	•	A small amount of clean water around the
bottom of the tub			outlet on the tub bottom at the back of the
			tub keeps the water seal lubricated.
Water won’t pump out	Drain is clogged	•	If you have an air gap, clean it.
of the tub		•	Check to see if your kitchen sink is
			draining well. If not, you may need a
		•	plumber.
			If the dishwasher drains into a disposer,
			run disposer clear.
Suds	Correct detergent	•	Use only automatic dishwasher detergents
	wasn’t used		to avoid sudsing. Cascade®, Cascade
			Complete® and Electrasol® dishwasher
			detergents have been approved for use
		•	in all Monogram dishwashers.
			To remove suds from the tub, open the
			dishwasher and let suds dissipate. Add 1
			gallon of cold water to the tub. Pump out
			water by starting any cycle and then resetting
			the unit after 10 seconds. See Control Panel
			section. Repeat if necessary.
	Rinse agent was spilled	•	Always wipe up rinse agent spills
			immediately.
Stained dishwasher	Detergent with colorant	•	Some detergents contain colorant (pigment
parts	was used		or dyes) that will discolor the tub interior
			with extended use. Check the detergent
			cup for signs of any discoloration. If cup is
			discolored, change to detergent without any
			colorant. Cascade®, Cascade Complete® and
			Electrasol® dishwasher detergents have been
			approved for use in all Monogram
			dishwashers.
	Some tomato-based foods	•	Use of the RINSE ONLY cycle after adding
	can stain		the dish to the load can decrease the level of
		•	staining.
			GE also recommends Cascade® Plastic
			Booster™ to help remove these types of
			stains.