Questions?
Use this problem solver
Before You Call For Service
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| Dishwasher |
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| PROBLEM |
| POSSIBLE CAUSE | WHAT TO DO |
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| Dishes and flatware |
| Low inlet water | • | Make sure inlet water temperature is correct |
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| not clean |
| temperature |
| (see Using the Dishwasher section). |
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| • | Run water at the nearest faucet prior to |
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| starting the diswasher to insure optimal water |
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| temperature. |
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| Water pressure is | • | Turn on a facucet. Is water coming out |
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| temporarily low |
| more slowly than usual? If so, wait until |
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| pressure is normal before using your |
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| dishwasher. |
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| Air gap is clogged | • Clean air gap. |
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| Improper rack loading | • Make sure large dishware does not block the |
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| detergent dispenser or the wash arms. |
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| • | Glasses and dishes must face the spray arms. |
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| Spots and filming on |
| Extremely hard water | • Use Jet Dry® or Cascade Rinse Aid® rinse |
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| glasses and flatware |
| Low inlet water |
| agent to remove spots and prevent new film |
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| temperature | • | buildup. |
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| Overloading the dishwasher | Install water softener. |
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| Improper loading | • To remove stubborn spots and |
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| Old or damp powder |
| film from glassware: |
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| 1Remove all metal utensils from the |
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| detergent |
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| Rinse agent dispenser |
| dishwasher. |
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| 2Do not add detergent. |
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| empty |
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| Too little detergent |
| 3Select the COOKWARE cycle. |
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| 4Start the dishwasher and allow to run for |
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| 18 to 22 minutes. Dishwasher will now be |
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| in the main wash. |
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| 5Open the door and pour 2 cups (500 ml) |
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| of white vinegar into the bottom of the |
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| dishwasher. |
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| 6Close the door and allow to complete the |
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| cycle. If vinegar rinse doesn’t work: Repeat |
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| as above, except use 1/4 cup (60 ml) of |
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| citric acid crystals instead of vinegar. |
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| Cloudiness on glassware |
| Combination of soft water | • This is called etching and is permanent. |
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| and too much detergent |
| To prevent this from happening, use less |
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| detergent if you have soft water. Wash |
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| glassware in the shortest cycle that will get |
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| it clean. |
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| Water temperature | • | Lower the water heater temperature. |
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| entering the dishwasher |
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| exceeds 150°F (66°C) |
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| Black or gray marks on |
| Aluminum utensils have | • Remove marks with a mild, abrasive |
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| dishes |
| rubbed against dishes |
| cleaner. |
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