Chapter 2 Provisioning

Step by Step Installation and Initial Configuration

Pre Installation Checks

This section lists a set of tasks you must perform prior to beginning the Cisco PTC installation process.

1.Make sure the Cisco PTC CNSC CORE and CNS INTEGRATION BUS packages were not previously installed on the Cisco PTC server machine:

#pkginfo -l CNSC

#pkginfo - l TIBRV

The above checks should return error messages when the packages are not found.

2.If Cisco PTC is installed in Standalone mode, make sure a directory named vnm does not exist under the /opt directory or under the directory where you plan on installing the Cisco PTC product software. Also make sure that the vnm user and a vnm group accounts do not exist.

3.If Cisco PTC is installed in Standalone mode, make sure a soft link of type /opt/cisco/vnm does not exist.

4.If Cisco PTC is installed in Standalone mode, make sure the Cisco CNS Security Services Administration server is not installed on the system (that is, the /opt/vnm/common/spe and /opt/vnm/common/dcdsrvr directories should not exist on the system).

5.Make sure no Cisco VRC, MYSQL, Cisco CNS Integration Bus, and Cisco CNS Security processes are running before installation.

6.Make sure the Cisco PTC server machine has a static IP address assigned and is reachable using telnet.

7.Make sure the Perl package is installed on this machine when the Cisco VRC application is to be installed.

8.Make sure the default Java package exists in the system in order for Cisco CNS Security configuration to be successful.

9.Make sure a previously created vnm user account is removed prior to installing Cisco PTC.

Tip If non-English characters are displayed on your screen while using Cisco PTC, ensure that the C-POSIX character set is being used and that the display resolution is set to 1280 * 1024 or higher.

Cisco PTC Server Installation

The Cisco PTC installation script allows you to install the following components:

CNSC Core servers—Cisco PTC must be installed in the /opt/vnm directory

Sybase Database

Cisco CNS Integration Bus

Cisco CNS Security

Cisco Voice Routing Center

Java

Tomcat

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321 Studios OL-2706-01 manual Pre Installation Checks, Cisco PTC Server Installation, #pkginfo -l Cnsc #pkginfo l Tibrv