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Cisco Internet OSS for VoIP: Infrastructure Manager Implementation Guide
OL-2706-01
Chapter2 Provisioning Step by Step Installation and Initial Configuration
Upgrading CiscoView
CiscoView 5.1 is installed with CMNM. You should check for upgrades and, if any exist, install them.
If no CiscoView upgrades exist, you are now ready to install Cisco PTC and its integrated component
application,Cisco VRC. Go to the “Installing Cisco PTC 2.1.1 Integrated with Cisco VRC 1.1” section.
Step 1 Check the CiscoView web site for the latest supported version of the package:
http://www.cisco.com/kobayashi/library/netmanage/cview/.
Step 2 Ifan upgrade exists, install it as shown in the following steps. Otherwise, go to the “Installing Cisco PTC
2.1.1 Integrated with Cisco VRC 1.1” section.
Step 3 Download the latest CiscoView packages and place them in a temporary directory (for example,
/scratch/cvUpgrade).
Step 4 Make sure the package files are readable by theroot user. If not, the packages do not appear in the
CiscoView upgrade tool.
Step 5 Become user root:
%su root
Step 6 Change to the /scratch/cvUpgrade directory.
#cd /scratch/cvUpgrade
Step 7 To run the CiscoView upgrade tool, type:
#<Cisco EMF Directory>/ciscoview5.1/bin/xdsu
Step 8 Click Install. Ignore the following exception:
“ERROR: exception occurred while examining Integration Utility configuration:
com.cisco.nm.nmim.nmic.IntgUtilCheckConfig”.
Step 9 Type in the exact location of the CiscoView packages in theDirectory box, then press Enter or click
Browse, navigate to your CiscoView packages' temporary directory, and then clickSelect.
Step 10 Select the CiscoView packages you want to upgrade, clickInstall, and then click the appropriate
confirmation button.
Step 11 You are now ready to install Cisco PTC and its integrated component application, Cisco VRC.
Installing Cisco PTC 2.1.1 Integrated with Cisco VRC 1.1
This section provides the Cisco PTC Client machine requirements, the devices that are supported by
Cisco PTC in the 2.1.1 release and their corresponding platforms and IOS releases, the integrated and
optional product components, as well as the Cisco PTC installation instructions.

Cisco PTC Client Requirements

The Java 1.3.1 runtime environment/plugin for web browsers should be installed on the Cisco PTC
Client machine. Table 2-3 details the minimum system requirements of the Cisco PTC Client machine.