3Com 2500 manual Technical Support, On-line Technical, Services

Models: 2500

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TECHNICAL SUPPORT

A

TECHNICAL SUPPORT

 

3Com provides easy access to technical support information through a

 

variety of services. This appendix describes these services.

 

 

On-line Technical

3Com offers worldwide product support 24 hours a day, seven days a week,

Services

through the following on-line systems:

3Com Bulletin Board Service (3ComBBS)

World Wide Web site

3ComForum on CompuServe® online service

3ComFactsSM automated fax service

3Com Bulletin 3ComBBS contains patches, software, and drivers for all 3Com products, as Board Service well as technical articles. This service is available via analog modem or ISDN

24 hours a day, seven days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

 

 

Australia

up to 14400 bps

(61)

(2)

9955 2073

France

up to 14400 bps

(33)

(1)

69 86 69 54

Germany

up to 9600 bps

(49)

(89) 627 32 188 or (49) (89) 627 32 189

Hong Kong

up to 14400 bps

(852) 2537 5608

Italy (fee required)

up to 14400 bps

(39)

(2)

273 00680

Japan

up to 14400 bps

(81)

(3)

3345 7266

Singapore

up to 14400 bps

(65)

534 5693

Taiwan

up to 14400 bps

(886) (2) 377 5840

U.K.

up to 28800 bps

(44)

(1442) 278278

U.S.

up to 28800 bps

(1) (408) 980 8204

 

 

 

 

 

Page 177
Image 177
3Com 2500 manual Technical Support, On-line Technical, Services