Manuals / 3Com / Computer Equipment / Network Router

3Com SuperStack II, NETBuilder SI Be incorrectly conﬁgured, Conﬁgured, Supplier for assistance

Models: NETBuilder SI SuperStack II

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Page 130

130APPENDIX A: TROUBLESHOOTING

		Run	Aux
	Amber	Load
Status
			Amber
		Test

SYSTEM

Fwd Power /Fault

Meaning:	No response from the TFTP server to Address Resolution
	Protocol (ARP) request. The TFTP server is not present or may
	be incorrectly conﬁgured.
Action:	Check the TFTP server conﬁguration and verify the MAC
	address of the bridge/router. Turn the power off and then on
	again to retry the system software load. If the load is
	unsuccessful, contact your network supplier for assistance.

		Run	Aux
	Amber	Load
Status
			Amber
		Test

SYSTEM

Fwd Power /Fault

Meaning:	No response to TFTP request. The TFTP server is not present,
	the incorrect ﬁle was downloaded, or the ﬁle is incorrectly
	conﬁgured.
Action:	Make sure the MAC address is initialized correctly. Turn the
	power off and then on again to retry the system software
	load. If the load is unsuccessful, contact your network
	supplier for assistance.

Image 130

3Com SuperStack II manual Be incorrectly conﬁgured, Conﬁgured, Power off and then on again to retry the system software

Contents

Using the SuperStack NETBuilder SI Bridge/Router Electromagnetic Compatibility Information Avis Canadien Canadian Certiﬁcation Notice CE Notice Page Contents Mounting Kit Installing on a Tabletop Isdn UPaths, Ports, and Virtual Ports Paths and Ports Setting Up SecurityConﬁguring Serial Ports with DTEs Where to Go From Here Multiple Static Paths per Port Virtual PortsConfiguring Bridging and Routing Conﬁguring X.25 Scenario 1 Multiple Destinations, Nonmeshed116 Using the Monitor Utility 121 Boot Conﬁgure Flash Load 122113 Dialing the Same Phone Number Multiple Times 122 Display Files Dump125 LAN LEDs 148 Verifying the Memory Dump Procedure 149Reloading the Software Load Errors 143179 177178 180RS-530 DTE Cable Pinouts Ordering Dutch Isdn BRI Services 195194 List conventions that are used throughout this guide About this GuideConventions Icon Alerts you to3Com Year 2000 Web YearCompliance Text ConventionsFeatures of the SuperStack II NETBuilder SI Bridge/Router Features and SpecificationsFeatures Feature DescriptionBack and Front PanelsModel DIP Switches Front panel and are for 3Com use onlySerial Device Reset ButtonRequirements Features and Specifications Overview Using the BRIDGE/ROUTER Your NetworkUsing Ethernet LAN PortsUsing the BRIDGE/ROUTER in Your Network Telco Services Using Packet-Switched Network Services Using PPP on Dial-Up and Leased LinesPacket-Switched Services Telco Services Using the BRIDGE/ROUTER in Your Network Equipment Installing the HardwareRequired Bridge/routerProvides the environmental requirements of the SuperStack EnvironmentalFor more information on cables, see Appendix D Bridge/routersBridge/Router MountingBrackets, or mount the bridge/router in a rack Brackets Stacking Bridge/RoutersMounting the Bridge/Router Following WAN ports Isdn S/T 43x and 53x, Isdn U 44x ConnectorsCabling FunctionalModels 44x and 54x bridge/routers have an Isdn U connector Connector Model 43x and 53x Isdn S/TModel 44x and 54x Isdn U Model 45x and 54x 56/64K CSU/DSU T1/FT1 Telco port uses an RJ-48 connectorModel 46x and 56x T1/FT1 Model Attaching a Redundant PowerRedundant Power System RPS SystemShutting Down Power switchCharacteristic Setting Turn on the deviceInstalling the Hardware Removing Installing or Removing AN Interface ModuleCover Remove the cover Model Removing anExisting Module These stepsReinstall the cover and the cover screws Module Model Move the jumper to the right-hand set of pinsRemove the screw from the standoff if necessary Insert the new module Removing an Front panel Move the jumper to Left-hand set of pins Steps Installing a New5xx Remove the screw from the standoff if necessaryFront panel Connectors Installing a New Module Model 5xx Installing or Removing AN Interface Module Turning on Logging on and Performing Administrative TasksAdministrative Task Summary Other end to the RPSLED Status at Successful Startup StatusAttaching a Console Logging on toLogging on and Performing Administrative Tasks To use the menu-driven interface, follow these steps If you have not selected a particular service, enterTo use the command-line interface, follow these steps InterfaceFor more information on syntax, see Appendix C Changing the Root PasswordAccessing and executing software commands and parameters Return keyPort Baud Rate Default ConsoleChanging Adding UserSetting System Setting the Time and DateInformation DELete -SNMP COMmunity anycom ADD -SNMP COMmunity anycom RO Basic Configuration of Ports Paths Relationship Between Physical Paths and Logical PortsPort and Path Options Option DescriptionTopologies that Require Virtual Ports Node That Virtual PortsVirtual Ports over Frame Relay Connectivity in Partially Meshed and Nonmeshed Topologies Virtual Ports over PPPProtocol Technique Parent Ports for Frame Relay SuperStack II bridge/router Path and PortNumbering Path and Port Numbering for Model 43x , 44x, 53x,On the WAN Port Conﬁguring Ethernet Paths PortsConﬁguring Isdn 43x, 44x, 53x,Conﬁguring Isdn Europe, Australia Asia Isdn Switch Types Supported SwitchType Setting Country or RegionExample Toggle the respective paths by enteringConﬁguring the 56/64 Kbps CSU/DSU WAN Port Model 45x Re-enable the path by enteringConﬁguring the T1/FT1 RJ-48 Telco Port Model 46x Set the path clock using Set the baud rate 56 or 64 kbps for the DS0 channel usingRe-enable the path using Set the owner of the serial port using Line type leasedRouting Where to Go FromHere Port and path conﬁgurationBasic Configuration of Ports and Paths Bandwidth Management Features for Dial-Up Lines Advanced Configuration Ports and PathsBandwidth Management Feature Description Isdn on the WAN Port 43x, 44x, 53x Scenario 1 Using Each B Channel Separately Start hereScenario 2 Using Both B Channels Together Scenario 3 Connecting to Multiple DestinationsCall Berkeley Multiple destinations connect with a dial pool 128 K 28.8 K Scenario 1 Single Destination per PortPaloAlto Scenario 2 Multiple DestinationsAndover Princeton Kbps. Show the normal bandwidth for a port using Management for PPP Setting Normal BandwidthSet the normal bandwidth if required using Place the call using Using Manual DialEnabling Dial-On-Demand Conﬁguring Bandwidth-On-Demand Conﬁgure the back-up line for disaster recovery only using Conﬁguring Disaster RecoveryEnable disaster recovery using Conﬁgure the dial number list for the back-up line usingSite B Site C Conﬁguring Frame RelayPort !5 path Trafﬁc from one site to another over the same parent port Site a Configuring X.25 311041501111 Conﬁgure other protocols, see Using Enterprise OS Software See to conﬁgure bridging, IP routing, and IPX routing. ToAdvanced Configuration of Ports and Paths Configuring Bridging Routing To enable bridging, enter Conﬁguring IP RoutingEnable IP routing by entering IP RoutingTo delete a static route, use Routing Between GatewaysSubnet Masks Adding a Route Statically in a Subnet Masked EnvironmentTo enable Ospf on a speciﬁed port, use Override OptionUsing Ospf Using a Static RouteOspf over Dial-On-Demand Dial-Up Lines SHow -IP NETaddr Conﬁguring IPX RoutingDeﬁning a Default Route Naming Paths and Ports Customizing Your SoftwareTo provide a name for your path and port, use Module Autobaud Feature Working with Dial Number ListsPhone number is case-sensitive and must be matched exactly CSU/DSU Port Using Statistics on56/64 Kbps 45xUsing Statistics on the T1/FT1 RJ-48 Telco Port 46x Network StatisticsDisplays similar to the following will appear Statistics Displays similar to the following appear when you enterDisplay similar to the following appears Compression Show all T1/FT1 parameters conﬁgured usingConﬁguring Data T1/FT1 ParameterCustomizing Your Software Boot TroubleshootingUsing the Monitor UtilityDisplay Files Conﬁgure Flash LoadClear Eeprom DumpFlash Load Repeat Last CommandReset HelpBridge/router LEDs Normal LEDMeanings System LEDs The following ﬁgure describes the system LEDsWAN LAN LEDs The following ﬁgure describes the LAN LEDsAction Reload the software. See Appendix B Meaning ﬁle system is empty ActionMeaning Reload the software. See Appendix BAction Follow these steps At the monitor prompt, enter Default path isImage names do not match Meaning File too large ActionMeaning File checksum error Action Meaning File read or decompression error ActionMeaning Unspeciﬁed fatal error Action Connected correctly to the Ethernet network Meaning Unable to transmit Bootp request ActionConﬁguration and verify the media access control MAC Be present or is incorrectly conﬁguredConﬁgured Power off and then on again to retry the system softwareBe incorrectly conﬁgured Load. If the load is unsuccessful, contact your networkEeprom checksum test failed PhaseContact your network supplier WAN Performing Loopback TestsConﬁgure the ports for loopback testing by entering To dial path 3.1 from path 3.2, enterDisconnect the call by entering Start the DLtest usingStop the DLTest by entering Change the port owner from loopback to PPP by enteringStart the loopback test by entering To disable V.54 detection, enterTo stop the loopback test, enter Performed Select the loopback test mode by enteringCSU/DSU Port 55x bridge/router 45x Set the owner of the WAN port to loopback by enteringSpecify the number of seconds that the test should run using Stop the loopback test by enteringEnable the port by entering To turn on autobaud, enterTo start the remote DSU loopback test on path 2, enter Start remote loopback test usingTo start the remote CSU loopback test on path 2, enter To view the status of the loopback test in progress, enterT1/FT1 Port 56x bridge/router 46xT1/FT1 Port Reenable the WAN port by enteringEnable V.54 signal detection by entering Supports ATTOn the T1/FT1 Port Performing a Loopback Test on a Serial Port Start the serial loopback test by enteringMemory Dump Stop the serial loopback test by enteringSelect Dump Destination Following options are available SysInfo See the Unix system documentation if you have any problems To create a memory dump ﬁle, follow these stepsSystem responds with the following information Appendix a Troubleshooting Reloading Reloading the System B SoftwareSoftware Load Errors Syntax Conventions Full Form SyntaxCommand Syntax Symbols SymbolsCommand syntax. These symbols are summarized in Table SymbolDescriptionAbbreviated Syntax FullExamples Command Syntax VariationsCommand Lines Using AliasesService Names EnteringCommand History SubstitutionSyntax Variation Privilege LevelISDN-Related Models 43xWith different options as described in Table Getting HelpAsterisk, for example Online Help Syntax SummarySYS? Appendix C Syntax Conventions Cables Connectors and CablesConsole Connector PC CablePin to 25-pin Terminal Cable Null Modem-Type Either 10BASE-T or 100BASE-TX cabling LAN ConnectorEthernet Connector To full router software, the second port will be functionalCable Support and Emissions Compliance Cabling StandardsCreating a Valid Network Emissions ComplianceShows examples of collision domain diameters For expanded guidelines, refer to the Ieee Standard Collision Domain Diameter with No RepeaterCollision Domain Diameter with Two Repeaters Maximum Cable Length in Example Collision Domain Diameters Shows the pin assignments of the Isdn S/T cable Shows the pinouts of the Isdn U cable CSU/DSU Cable Serial Connectors Flex-WAN Cables RJ-48S male shielded Name AbbrConnecting the Bridge/Router to a DTE Using a DCE Cable Cable Length Cable Type Part Number Pinouts Flex-WAN Cables10 ft Pinouts RS-232 DTE Cable PinoutsFlex-WAN and RS-232 DCE Connectors Flex-WAN Connector Signal Pin Direction Twisted PairFlex-WAN and V.35 DTE Connectors 35 DTE Cable PinoutsFlex-WAN and V.35 DCE Connectors 35 DCE Cable PinoutsFlex-WAN and X.21 DTE Connectors 21 DTE Cable PinoutsFlex-WAN and X.21 DCE Connectors 21 DCE Cable PinoutsFlex-WAN and RS-449 DTE Connectors RS-449 DTE Cable PinoutsFlex-WAN and RS-449 DCE Connectors Flex-WAN and RS-530 DTE Connectors RS-449 DCE Cable PinoutsFlex-WAN Connector RS-530 DTE Connector Signal Pin Direction Canadian Isdn BRI Services Provisioning Your Isdn LineIsdn Switch Type AT&T 5ESS NI1AT&T 5ESS Custom DMS 100 and National Isdn Siemens Ewsd AT&T 5ESS SwitchOrdering Isdn Service for an AT&T 5ESS Switch 189Required Information Specification AT&T 5ESS Custom SwitchDN must be set as follows Parameter Setting DMS 100 and National Isdn Ordering Isdn Service for a DMS 100 Switch191 Siemens Ewsd Switch Ordering Isdn Service for a Siemens Ewsd SwitchNT1s and Power Supplies Isdn BRI Services Ordering Dutch Appendix E Provisioning Your Isdn Line Online Technical Technical Support3Com FTP Site Hours a day, 7 days a week Access by Analog ModemAccess by Digital Modem 847 262Network Supplier Support from YourSupport from 3Com North America Country Telephone Number Fax Number Page Index NumericsIsdn Index Ipxwan 109 Isdn Index Snmp DCE connector described Index 3Com Corporation Limited Warranty