192CHAPTER A: OBTAINING SUPPORT FOR YOUR PRODUCT

Troubleshoot

You will find support tools posted on the 3Com web site at

Online

http://www.3com.com/

 

3Com Knowledgebase helps you troubleshoot 3Com products. This

 

query-based interactive tool is located at

 

http://knowledgebase.3com.com and contains thousands of technical

 

solutions written by 3Com support engineers.

 

 

Access Software

Software Updates are the bug fix / maintenance releases for the version

Downloads

of software initially purchased with the product. In order to access these

 

Software Updates you must first register your product on the 3Com web

 

site at http://eSupport.3com.com/

 

First time users will need to apply for a user name and password. A link to

 

software downloads can be found at http://eSupport.3com.com/, or

 

under the Product Support heading at http://www.3com.com/

 

Software Upgrades are the software releases that follow the software

 

version included with your original product. In order to access upgrades

 

and related documentation you must first purchase a service contract

 

from 3Com or your reseller.

 

 

Telephone

To enable telephone support and other service benefits, you must first

Technical Support

register your product at http://eSupport.3com.com/

and Repair

Warranty and other service benefits start from the date of purchase, so it

 

 

is important to register your product quickly to ensure you get full use of

 

the warranty and other service benefits available to you.

 

When you contact 3Com for assistance, please have the following

 

information ready:

 

„ Product model name, part number, and serial number

 

„ Proof of purchase, if you have not pre-registered your product

 

„ A list of system hardware and software, including revision level

 

„ Diagnostic error messages

 

„ Details about recent configuration changes, if applicable

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3Com WXR100 3CRWXR10095A manual Troubleshoot, Online, Access Software, Downloads, Telephone, Technical Support, Repair

WX1200 3CRWX120695A, WX4400 3CRWX440095A, WXR100 3CRWXR10095A specifications

The 3Com WX2200 (3CRWX220095A), WX4400 (3CRWX440095A), WX1200 (3CRWX120695A), and WXR100 (3CRWXR10095A) are part of a robust suite of wireless networking solutions offered by 3Com, designed to meet the needs of modern enterprise environments. These devices provide reliable connectivity, flexibility, and scalability, making them ideal for businesses of all sizes.

The 3Com WX2200 is a high-performance wireless switch that supports up to 64 access points, making it suitable for medium to large deployments. It boasts advanced features such as dynamic RF management, which optimizes channel selection and power levels based on real-time network conditions. This ensures maximum coverage and minimizes interference, leading to improved user experiences. Additionally, it supports dual-band operation and can seamlessly integrate with various wireless access points, providing enhanced throughput and robust performance.

The WX4400 is designed for high-density environments and offers extensive scalability. It supports up to 128 access points and is equipped with advanced security features, including WPA2 enterprise encryption and role-based access control. This switch also features intelligent load balancing, allowing it to dynamically distribute user traffic across available access points, thus enhancing overall network efficiency.

The WX1200, positioned as an entry-level solution, is well-suited for small to medium-sized businesses. It offers a user-friendly management interface, allowing IT staff to quickly configure and monitor the network. This device supports a variety of deployment scenarios and can be easily integrated into existing infrastructure. It also comes equipped with essential security features to protect the network from unauthorized access.

The WXR100 complements the series by providing simplified management for access points, ensuring that businesses can easily deploy and maintain their wireless networks. It supports various management protocols and integrates with a variety of third-party systems, enhancing inter-operability. With Power over Ethernet (PoE) support, the WXR100 can deliver power to connected access points, reducing the complexity and costs associated with additional power infrastructure.

Together, these solutions embody 3Com's commitment to delivering high-quality networking products that enhance connectivity and performance. With features such as scalability, advanced security, dynamic load balancing, and centralized management, the WX2200, WX4400, WX1200, and WXR100 form a comprehensive wireless networking ecosystem tailored for today’s enterprise challenges.