Appendix F, RAID Maintenance | 8e6 Technologies ProxyBlocker

APPENDICES SECTION APPENDIX F

Appendix F

RAID Maintenance

This appendix pertains to ProxyBlocker “SL” servers and is divided into three parts: Hardware Components, Server Interface, and Troubleshooting—in the event of a failure in one of the drives, power supplies, or fans.

NOTE: As part of the ongoing maintenance procedure for your RAID server, 8e6 recommends that you always have a spare drive and spare power supply on hand.

Contact 8e6 Technical Support for replacement hard drives and power supplies.

Part 1: Hardware Components

The ProxyBlocker “SL” RAID server contains two hard drives, two power supplies, and five sets of dual cooling fans (10 in total). These components are depicted in the diagram below:

Fig. F-1 ProxyBlocker RAID Server components

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8e6 Technologies ProxyBlocker manual Appendix F, RAID Maintenance, Part 1 Hardware Components

Contents

Model ProxyBlocker Guide 8E6 TECHNOLOGIES, Proxyblocker User Guide 8E6 Proxyblocker User Guide 8E6 TECHNOLOGIES, Proxyblocker User Guide Contents Introduction System screen Getting Started 105 Group screen 199 Library screen 248 Reporting screen 290 312 Introduction 311 Technical Support 390 367Product Warranties 393 Appendix D 423 Appendix a 396Appendix B 400 Appendix C 408 Appendix F 437 Appendix E 434Appendix H 448 About this User Guide 8e6 ProxyBlocker Introductory Section about this User Guide Conventions How to Use this User Guide Terminology Introductory Section HOW to USE this User Guide Introductory Section HOW to USE this User Guide Introductory Section HOW to USE this User Guide Introductory Section HOW to USE this User Guide Overview Workstation Requirements Environment RequirementsNetwork Requirements Filtering Operations Invisible Mode Pass-by filtering diagram Global Group Group Types IP Groups IP diagram with a sample master IP group and its members IP group member Filtering Profile TypesGlobal Group IP group master group Individual IP Member Filtering Profile Static Filtering ProfilesMaster IP Group Filtering Profile IP Sub-Group Filtering Profile Time Profile Active Filtering ProfilesGlobal Filtering Profile Override Account Profile Filtering Profile Components 8e6 Supplied Categories Library CategoriesCustom Categories Rules Service PortsMinimum Filtering Level Filter Settings Filtering Levels Applied Filtering Rules Introductory Section Filtering Operations Sample filtering hierarchy diagram Logging and Blocking Web Access Logging How IM and P2P Blocking Works Instant Messaging, Peer-to-Peer BlockingIM Blocking P2P Blocking Setting up IM and P2P Block IM, P2P for All Users Using IM and P2PBlock IM for All Users Block P2P for All Users Block Specified Entities from Using IM, P2PBlock IM for a Specific Entity Block P2P for a Specific Entity Log On Initial SetupUsing the Administrator Console Getting Started ProxyBlocker Introductory Window Welcome screen Last Library Update message Welcome screen, Last Library Update text Navigation Tips Access Main Sections Help screen Access Help Topics Help Features Hover Display Tooltips Help pop-up box Screen and Window Navigation Selected topic and its corresponding window Topic Links 10 Sub-topics menu Select Sub-topics 11 Tree menu Navigate a Tree List 12 Tree list topics and sub-topics Tree List Topics and Sub-topics 13 Window with tabs Navigate a Window with Tabs Navigation Path Console Tips and Shortcuts Select Multiple Items Refresh the ConsoleCopy and Paste Text 15 IP Calculator pop-up window Calculate IP Ranges without Overlaps 16 Quit dialog box Log Off Introduction Global Administrator Section System screen System screen Global Administrator Section System Screen System screen, Control menu Control Filter window Filter window Files/1systemproxyblock .html for a list of proxy pattern Disable Local Filtering OptionsEnable Local Filtering Options Local Filtering Disable Http Packet Splitting Detection Enable Http Packet Splitting DetectionHttp Filtering Https Filtering Enable Pattern Blocking Service Control Disable Pattern Blocking Block Page Authentication window Block Page Authentication window Enter, Edit Block Page Options Global Administrator Section System Screen Sample Block Block Global Administrator Section System Screen Help link Options Option Re-authentication option Profile Control pop-up window Shut Down the Server ShutDown window 10 Reboot window Reboot window 11 Reboot ProxyBlocker dialog box Reboot the Server 14 ProxyBlocker ready alert box 16 System screen, Network menu Network 17 LAN Settings window LAN Settings window Specify LAN Settings 18 NTP Servers window NTP Servers window Add an NTP Server Specify Network Time Protocol ServersRemove an NTP Server 19 Regional Setting window Regional Setting window Specify the Time Zone, Language Set 20 Block Page Route Table window Block Page Route Table window Remove a Router Add a Router Administrator window Administrator Add an Administrator Account View Administrator Accounts Delete an Administrator Account Edit an Administrator Account 22 System screen, Secure Logon window Secure Logon 23 Logon Settings window Logon Settings window 24 New password entry Enable, Disable Password Expiration Enable, Disable Account Lockout Global Administrator Section System Screen 25 Logon Management window Logon Management View Account Status View User Account Status, Unlock Username Unlock an IP Address View Locked IP Address, Unlock IP AddressUnlock a Username View Locked IPs 26 Assign Access View View Admin, Sub Admin Interface Access 27 System screen, Diagnostics menu Diagnostics 28 System Command window System Command window 29 System Command, Results window Perform a Diagnostic Test, View Data Process list Command SelectionsPing Trace Route Routing table NIC configurationTOP CPU processes Active connections System performance Recent loginsCurrent memory usage CPU usage Dfdisk usage System uptimeDmesgprint kernel ring buffer 30 View Log File window View Log File window View Log Results 31 View Log File, Results window 32 Troubleshooting Mode window Troubleshooting Mode window Use the Troubleshooting Mode 33 Active Profile Lookup window Active Profile Lookup window 34 Active Profile Lookup results Verify Whether a Profile is Active Block URLs in this category will be blocked 108 Admin Audit Trail Admin Audit Trail window FTP the Log on Demand Specify FTP Criteria View View the Log of Administrator Changes 37 System screen, Alert menu Alert 38 Alert window Alert Settings window 114 Modify Alert Settings Enable the Alert FeatureDisable the Alert Feature Enter, Edit Smtp Server Settings Smtp Server Settings window 40 Smtp Test Settings box Verify Smtp Settings 41 System screen, Patch menu Patch 42 Local Patch window Local Patch window 43 Software update Readme Read Information about a Software Update 44 Software update installation dialog box Select and Apply a Software Update 46 Software update verification message box Undo an Applied Software Update View Log Contents Patch Update Log window Download Log, View, Print Contents 51 Download Complete box View the Contents of the Log 54 WinZip window Save, Print the Log File Contents Mode 57 System screen, Mode menu Specify the Listening Device Operation Mode window Specify the Block Page Delivery Specify the Block Page Device Apply Settings 59 Proxy Environment Settings window Proxy Environment Settings window Use Proxy Port Use a Local Proxy Server 60 System screen, Authentication menu Authentication NIC Mode window NIC Mode 62 NIC Negotiation window View the NIC Negotiation Modify the NIC Mode Setting Backup/Restore window Backup/Restore Backup Procedures 64 ProxyBlocker Backup dialog box Perform a Backup 65 File Download box Download a File 67 Download complete box Upload a File to the Server Perform a Restoration 69 Choose file window Restore Configurations to the Server View Backup and Restoration Details Remove a Backup File Reset window ResetReset All Server Settings Snmp window Snmp Create, Build the Access Control List Enable SnmpSpecify Monitoring Settings Set up Community Token for Public Access Hardware Failure Detection window Hardware Failure Detection View the Status of the Hard Drives Strikes Blocking window Strikes Blocking Set up Blocking Criteria Configuration Lock Reset All Workstations Overblocking or Underblocking Sample Settings 157 Email Alert Set up Email Alert Criteria 77 The Daily Schedule pop-up window Set up Email Alert Recipients Logon Accounts Set up Users Authorized to Unlock WorkstationsRemove Email Alert Recipients Delete a Logon Account Deactivate an Authorized Logon Account Categories Set up Categories to Receive Strikes or No Strikes Go to X Strikes Unlock Workstation GUI Re-login window Unlock a Workstation Strikes Unlock Workstation Click Subscribe Set up an Email Address to Receive AlertsRemove an Email Address from the Alert List Close the Pop-up Window Warn Option Setting window Warn Option Setting Specify the Interval for Re-displaying the Warn 83 System screen, Customization menu Customization 84 Common Customization window Common Customization window Enable, Disable Features 171 85 Lock Page Customization window Lock Page Customization window Edit Entries, Setting 86 Sample Customized Lock Preview Sample Lock 87 Block Page Customization window Block Page Customization window Add, Edit Entries 88 Sample Customized Block Preview Sample Block 178 89 Warn Page Customization window Warn Page Customization window 180 90 Sample Customized Warning Preview Sample Warning 182 183 91 Profile Control window Profile Control window Edit Entries 92 Quota Block Page Customization window Quota Block Page Customization window 187 93 Sample Customized Quota Block Preview Sample Quota Block 94 Quota Notice Page Customization window Quota Notice Page Customization window 190 95 Sample Customized Quota Notice Preview Sample Quota Notice 192 Quota Setting window Quota Setting Reset Quotas Configure Quota Hit SettingsReset Quotas Now Delete a Quota Reset Time from the Schedule Set up a Schedule to Automatically Reset QuotasAt the New Reset Time Hhmm field 97 Sample Quota Notice Quota Notice 98 Sample Quota Block Quota Block 198 Group screen Group screen 200 Group screen, Global Group menu Global Group Range to Detect window Range to Detect Settings window, main window Add a Segment to the Network Range to Detect Settings, second window Step Range to Detect Setup Wizard 205 Optional Range to Detect Setup Wizard window, Step 207 208 209 10 Range to Detect Setup Wizard window, Step 11 Range to Detect Advanced Settings window Range to Detect Advanced Settings Remove a Segment from the Network Modify a Segment of the Network 12 Rules window Rules window Add a Rule View Criteria for a Rule 215 Copy a Rule Modify a RuleClick Save Rule Click Delete Rule Remove a Rule 13 Global Group Profile window, Category tab Global Group Profile window Create, Edit a List of Selected Categories Category Profile 220 221 Port Create, Edit a List of Service Ports Create, Edit the Redirect URL Default Redirect URL Create, Edit the Filter Options Filter Options Strikes Blocking Search Engine Keyword Filter Control URL Keyword Filter Control 17 Override Account window Override Account window Add an Override Account 18 Override Account pop-up window, Rule tab Category Profile 231 232 19 Override Account pop-up window, Redirect tab Redirect URL 20 Override Account pop-up window, Filter Options tab Filter Options 235 236 Edit an Override Account Change the PasswordModify an Override Account Delete an Override Account Minimum Filtering Level windowMinimum Filtering Categories 21 Minimum Filtering Level window, Min. Filtering Categories Create, Edit Minimum Filtering Categories 22 Minimum Filtering Level window, Port tab 23 Minimum Filtering Level window, Min. Filter Bypass tab Minimum Filtering Bypass Options Specify Minimum Filtering Bypass Options Refresh All Main Branches Refresh All 24 Group screen, IP menu Add a Master IP Group Add Group Refresh IP Groups Refresh Library screen Library screen 249 Library screen, Updates menu Updates Set a Time for Updates to be Retrieved Configuration window Select the Log Level Optional Specify a Proxy Server Manual Update window Manual Update window Specify the Type of On Demand Update Select Additional Languages Additional Language Support window 256 View the Library Update Process Library Update Log window Download Log dialog box Download Complete box 10 Folder containing downloaded file 12 WinZip window 15 Notepad View the Emergency Software Update Process Emergency Update Log window Download the Software Update Log File Library Lookup window Library Lookup Perform a URL Check URL Lookup, Removal Remove a URL Submit an Email to the AdministratorClick Email Result Remove a Search Engine Keyword Search Engine Keyword Lookup, RemovalReload the Library Perform a Search Engine Keyword Check Category Weight System window Category Weight System View the Current Selections Method for Weighting Library Categories Select the category from the No Weight Categories list box Weighting Library Categories Nntp Newsgroup window Nntp NewsgroupAdd a Newsgroup to the Library Remove a Newsgroup from the Library 20 Library screen, Category Groups menu Category Groups 275 View Library Details Library Details window 22 URLs window, Action tab URLs window 23 URLs window, View tab View a List of URLs in the Library Category Add a URL to the Library Category Add or Remove URLs, Reload the LibraryClick Apply Action Add a Wildcard URL to the Library Category Reload the Library Remove a URL from the Library Category 24 URL Keywords window URL Keywords window Remove a URL Keyword from the Library View a List of URL KeywordsAdd or Remove URL Keywords Add a URL Keyword to the Library Category Upload a List of URL Keyword Additions Upload a List of URL Keywords to the Library Upload a List of URL Keyword Deletions 26 Search Engine Keywords window Search Engine Keywords window Add or Remove Search Engine Keywords View a List of Search Engine KeywordsAdd a Search Engine Keyword to the Library Remove a Search Engine Keyword from the Library Upload a List of Search Engine KeywordsUpload a List of Search Engine Keyword Additions Upload a List of Search Engine Keyword Deletions Reporting screen Reporting screen Report Configuration window Report ConfigurationSpecify the Reporting Device Edit ER Server Information 8e6 Enterprise Reporter View Transfer Activity to the ER Execute Log Transfer Now Enter or Edit Server Information Other Device 295 View Transfer Activity to the Reporting Device Real Time Probe window Real Time Probe Set up Real Time Probes Enable Real Time ProbesExclude an IP Address from Real Time Probing Remove IPs from the White List Report RecipientsSpecify Email File Criteria Remove Email Addresses Set up Email Addresses to Receive Reports Real Time Probe window, Logon Accounts tab Set up Users Authorized to Create Probes 302 Go to Real Time Probe Reports GUI Re-login window Create a Real Time Probe Real Time Probe Reports 305 Enter the Total Run Time in Minutes 11 Real Time Probe Reports, View tab View Real Time Probe Details 12 Real Time Information box View option 13 Probe Properties box Properties option Email option Stop, Delete options Group Administrator Section 312 Group screen, IP menu Refresh the Master IP Group, Member Group screen, master IP group menu Master IP Group Group Details window Change the Group Administrator Password Add the IP Address of the Member Members window Remove a Member from the Group Override Account window 319 Override Account pop-up window, Rule tab 321 322 Override Account pop-up window, Redirect tab Override Account pop-up window, Filter Options tab 325 326 327 10 Group Profile window, Profile tab Group Profile window 329 330 11 Group Profile window, Redirect URL tab Redirect URL 12 Group Profile window, Filter Options tab 333 Custom Categories, see Library screen, URL Keywords window 13 Exception URL window Exception URL window ByPass URL frame Block URL frame Add a Time Profile Time Profile window 15 Adding Time Profile 339 340 341 342 17 Time Profile pop-up window, Rule tab 18 Time Profile pop-up window, Redirect URL tab 19 Time Profile pop-up window, Filter Options tab 20 Time Profile pop-up window, Exception tab Exception URL 347 Delete a Time Profile Modify a Time Profile 21 Upload/Download IP Profile window Upload/Download IP Profile window 22 Upload IP Profiles pop-up window Upload IP Profiles 23 Download IP Profiles window Download Profile Add an IP Sub Group Add Sub Group Add an Individual IP Member Add Individual IP Delete a Master IP Group Profile Delete Group Paste a Copied IP Sub Group Paste Sub Group 27 Group screen, Sub Group menu Sub Group View IP Sub-Group Details Sub Group IP Group window 29 Sub Group IP Group window, fields activated Add IP Sub-Group Details 30 Members window Modify Sub-Group Members Sub Group Profile window Delete an IP Sub-Group Delete Sub Group Copy an IP Sub-Group Copy Sub Group 31 Group screen, Individual IP menu Individual IP Enter the IP Address of the Member Member window Individual IP Profile window Delete an Individual IP Member Delete Individual IP 367 Library Lookup window Look up a URL Look up a Search Engine Keyword Library screen, custom library category menu Custom Categories Library Details window View, Edit Library Details URLs window, Action tab URLs window, View tab Add or Remove URLs or Wildcard URLs 376 377 Upload a Master List of URLs Upload a Master List to the Library Library File Content/IP Lookup Options Upload Custom Library WildCard URL window Upload a Master List of Wildcard URLs 10 Library File Content/IP Lookup Options 382 11 URL Keywords window 384 12 Upload Library Keyword pop-up window 13 Search Engine Keywords window 387 Upload a Master List of Search Engine Keywords Delete a Custom Category Delete Category Hours Technical SupportContact Information 8e6 Corporate Headquarters USA Office Locations and Phone Numbers8e6 Taiwan 392 Support Procedures Product Warranties Standard Warranty 394 Technical Support and Service Extended Technical Support and Service Extended Warranty optional Filtering Profile Format and Rules Appendix a Port Numbers Port command codesFilter Mode Values Rule Criteria Category Codes Category command codes Quota format Filter Option codes Traveler Log Messages Appendix B Startup, Finish Command Executed More than OnceSystem Command Execution General Activity Library Download Process Printstack Trace Library Update ProcessCustomer Feedback Module Option Error Messages Summary Messages Weekly Update 7 Days Library Newsgroup Library Update News Full URL Library Update URLs, URL KeywordsAll Library Updates includes all other msgs IM and P2P Pattern File Update Emergency Update Patch UpdateSearch Engine Keywords Library Update Part I Modify the ProxyBlocker Enable block page redirectionAppendix C Create a Custom Block Option 2 Modify the ProxyBlocker console Exclude filtering server for block page IP Show 8e6’s information in the block page optional Set up a Web serverPart II Customize the Block Create a customized block Implement the further option optional Part III Restart the ProxyBlockerCustomized block page examples Html Reference 413 Embed data in query string CGI written in Perl CGI Use Java Script to post form data Print body\n Entries20 CGI written in C Entriesindex.val = char *fmakewordstdin, &, &datasize 419 Ifurlx = urly == % 421 Return Void getquerychar *paramd, char **paramv Override Pop-up Blockers Appendix D Yahoo! Toolbar Pop-up Blocker If Pop-up Blocking is EnabledAdd Override Account to the White List Fig. D-3 Allow pop-ups from source Google Toolbar Pop-up Blocker Fig. D-4 # blocked icon enabled AdwareSafe Pop-up Blocker Temporarily Disable Pop-up Blocking Fig. D-6 Mozilla Firefox Popup Windows Preferences Mozilla Firefox Pop-up Blocker Windows XP SP2 Pop-up Blocker Set up Pop-up BlockingUse the Internet Options dialog box Use the IE Toolbar Fig. D-8 Toolbar setup Fig. D-9 Pop-up Blocker Settings Access your Override Account Set up the Information BarUse the Information Bar Click the Information Bar for settings options Entries in the ProxyBlocker Admin console Configure ProxyBlocker for ER ReportingAppendix E Fig. E-2 Report Configuration window, Log tab Entries in the ER Administrator console Appendix F RAID MaintenancePart 1 Hardware Components Part 2 Server Interface LED indicators in SL units LED Color Condition Description Indicator Front control panels on SL units 441 Hard drive failure Part 3 TroubleshootingReview the notification email Fig. F-2 Hardware Failure Detection window Verify the failed drive in the Admin console Replace the failed hard drive Rebuild the hard drive Power supply failureIdentify the failed power supply Unplug the power cord Replace the failed power supply Identify a fan failure Fan failure Glossary Appendix H 449 450 451 452 453 454 Numerics Index 456 FTP IP 14, 245 types 459 460 NAT P2P 463 464 465 Traveler 2, 254, 274, 400 definition Wildcard 266, 277, 280, 369, 373, 376 window, terminology 468