Acer 2930 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 126
No Display Issue	Page 127
LCD Failure	Page 129
Internal Keyboard Failure	Page 129
Touch Pad Failure	Page 130
Internal Speaker Failure	Page 130
Internal Microphone Failure	Page 132
ODD Failure	Page 134
Rightside USB Failure	Page 137
Modem Failure	Page 137
WLAN Failure	Page 138
Acer EasyLaunch Button Failure	Page 138
Acer MediaTouch Failure	Page 139
Fingerprint Reader Failure	Page 139
Thermal Unit Failure	Page 140
HDTV Switch Failure	Page 140
Other Functions Failure	Page 141
Intermittent Failures	Page 142
Undermined Failures	Page 142

4.If the Issue is still not resolved, see “Online Support Information” on page 235.

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