Acer s10 manual Frequently Asked Questions HotSync problems

13 Frequently Asked Questions HotSync problems

Problem	Solution
I tried to do a modem HotSync	Check the following on your computer:
operation, but it did not complete	• Make sure your computer is turned on and that it does
successfully.
	not shut down automatically as part of an energy-saving
	feature.
	• Make sure the modem connected to your computer is
	turned on and is connected to the outgoing phone line.
	• Make sure the modem you are using with your Acer s10
	has an on-off switch. Your Acer s10 cannot “wake up” a
	modem that has an auto-off feature.
	• Make sure the modem is connected properly to your
	computer and is connected to the incoming phone line.
	On a Windows computer, check the following:
	• Make sure Modem is checked in the HotSync Manager
	menu.
	• Confirm that the Setup String in the Setup dialog box
	configures your modem correctly. You may need to select
	a different Modem Type or enter a custom Setup String.
	Most modems have a Setup String that causes them to
	send initial connection sounds to a speaker. You can use
	these sounds to check the modem connection.
	• Confirm that the Speed setting in the Setup dialog box
	works for your modem. If you have problems using the As
	Fast As Possible option or a specific speed, try using a
	slower speed.
	• Make sure you are not running another program, such as
	WinFax, CompuServe or America Online that uses the
	serial port you selected in the Setup dialog box.
	• Make sure your modem resets before you try again. (Turn
	off your modem, wait a minute, then turn it back on.)
I cannnot perform an IR HotSync	• On a Windows computer, be sure the HotSync Manager is
operation.	running and the Serial Port for local operations is set to
	the simulated port for infrared communication. See "IR
	HotSync operations" on page 258 for details.
	• On your Acer s10 , be sure the HotSync application is set
	to Local, with the option IR to PC/Handheld.
	• Be sure the IR port of your Acer s10 is aligned directly
	opposite to, and within a few inches of, the infrared
	device of your computer.
	• IR HotSync operations do not work after you receive a
	low battery warning, check the battery power of your
	Acer s10 . Recharge the unit.
My Acer s10 seems to freeze when I	Move your Acer s10 away from the computer’s infrared port.
place it near my computer.
When I press the HotSync button on the	• Make a copy of your Palm folder. Uninstall, then reinstall
cradle, nothing happens on Palm	Palm Destkop software.
Desktop software and my Acer s10	• Turn on your Acer s10 and tap the Applications icon .
times out.
	Tap the HotSync icon	, then tap Local.

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