13 Frequently Asked Questions

 

 

Beaming problems

 

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

When I perform a HotSync operation,

• If you have performed a HotSync operation successfully,

my information does not transfer to

but you cannot find the data from your Acer s10 on Palm

Palm Desktop software.

Desktop software, check to see you have the correct user

name selected for viewing data.

 

 

• On the Windows system tray, click the HotSync Manager

 

icon

and choose Custom. Check that all conduits are

 

set to synchronize files.

 

 

My Acer s10 displays the message

• Your computer’s infrared port may be set to search

“Waiting for sender’ when it’s near my

automatically for the presence of other infrared devices.

computer’s infrared port.

Consult the documentation for your operating system for

information about turning off this option.

 

 

• In some cases, simply moving your Acer s10 away from

 

the computer’s infrared port solves the problem.

 

 

I want to synchronize my computer with

If the computer running Palm Desktop software synchronized

more than one handheld.

with more than one handheld, each handheld must have a unique

 

name. Assign a user name to your Acer s10 the first time you

 

perform a HotSync operation. See "Creating a user profile" on

 

page 253.

 

 

 

 

 

 

IMPORTANT: Please be aware that synchronizing more than one

 

handheld with the same user name causes unpredictable results and,

 

potentially, loss of information on your handheld.

 

 

 

 

 

 

 

 

Beaming problems

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

I cannot beam data to another Palm OS

• Confirm that your Acer s10 and the other Acer s10

handheld.

handheld are between ten centimeters (approximately

 

4”) and one meter (approximately 39”) apart, and that

 

the path between the two handhelds is clear of obstacles.

 

Beaming distance to other Palm OS handhelds may be

 

different.

 

• Move your Acer s10 closer to the receiving handheld.

 

 

When someone beams data to my

• Your Acer s10 requires at least twice the amount of

Acer s10 , I get a message, telling me it

memory available as the data you are receiving. For

is out of memory.

example, if you are receiving a 30K application, you must

have at least 60K free.

 

 

• Perform a soft reset. See "Performing a soft reset" on

 

page vi for instructions.

 

 

 

 

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Acer s10 manual Beaming problems