13 Frequently Asked Questions

Operating problems

298
Operating problems
Problem Solution
I don’t see anything on my Acer s10
screen.
Try each of these in turn:
Press an application button to ensure your Acer s10 is
turned on.
Tap the Contrast icon on the upper-left corner of the
Graffiti® writing area.
On the Contrast dialog box, adjust the contrast by
holding down the up scroll button for a few seconds. If
this doesn’t work, hold the down scroll button for a few
seconds.
If your Acer s10 was exposed to cold, make sure it is at
room temperature.
Recharge the unit.
Perform a soft reset. If your Acer s10 still doesn’t turn on,
perform a hard reset. See "Resetting your Acer s10" on
page vi for instructions.
IMPORTANT: WIth a hard reset, all records and entries stored in your
Acer s10 are erased. Never perform a hard reset unless a soft reset does
not solve your problem. You can restore any data previously
synchronized with your computer during the next HotSync operation.
I get a warning message telling me
memory in my Acer s10 is full.
Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your Acer s10. See "Purging records" on page
56.
You may need to perform a HotSync operation to recover
the memory. Refer to "11 Exchanging and updating data
using HotSync operations" on page 253.
Delete unused memos and records. If necessary, you can
save these records. See "Deleting records" on page 55.
If you have installed additional applications on your
Acer s10, remove them to recover memory. See "To
remove an add-on application" on page 40.
My Acer s10 keeps turning itself off. Your Acer s10 is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes.
Check the Auto-off setting. See "Setting the Auto-off interval
time" on page 278.
My Acer s10 is not making any sounds. Check the System, Alarm and Game Sound settings. See "Setting
the sounds and volumes" on page 278.
My Acer s10 LED indicator is not
blinking when alarms occur.
Check the Alarm LED setting. See "Setting the LED settings" on
page 279.
My Acer s10 has frozen. Perform a soft reset. See "Performing a soft reset" on page vi.