Acer s10 manual Frequently Asked Questions HotSync problems

13 Frequently Asked Questions HotSync problems

Problem	Solution
I am having problems listing memos the	• If you cannot manually arrange the order of the memos
way I want to see them.	in the list screen, check the Memo Preferences setting.
	Make sure that Sort by is set to Manual.
	• If you choose to view your memos alphabetically on Palm
	Desktop software and then perform a HotSync operation,
	the memos on your Acer s10 still appear in the order
	defined in the Memo Preferences setting. In other words,
	the sort settings you use with Palm Desktop software are
	not transferred to your Acer s10 .
I created an event in Date Book, but it	In the Week View, you cannot select overlapping events that have
doesn’t appear in the Week View.	the same start time. If you have two or more events with the same
	start time, choose the Day View to see the overlapping events.
I entered the euro symbol, but after a	You must have fonts that include the euro symbol on your
HotSync operation it doesn’t appear in	computer. Check this web site for additional information:
my Palm Desktop software.	http://www.microsoft.com/windows/euro.asp/.

HotSync problems

Problem	Solution
I cannot do a HotSync operation; what	• Make sure the cradle/cable is connected securely.
should I check to make sure I am doing	On a Windows computer, try these steps:
it correctly?
	• Check the Windows system tray to make sure the HotSync
	Manager is running (i.e., the HotSync Manager icon		is
	visible in the bottom right corner of the Windows system
	tray). If it is not, open Palm Desktop software.
	• Make sure you selected Local USB or Local Serial, as
	appropriate, from the HotSync Manager menu.
	• If you are using the optional Serial sync cable , make sure
	you selected the correct serial port on the Local tab in the
	Setup dialog. It should be set to the port where you
	connected the Serial sync cable.
I did a HotSync operation, but one of	On a Windows computer, click the HotSync Manager icon		and
my applications did not synchronize.	choose Custom. Check that the correct conduit is active.
I am using Microsoft Outlook as my PIM,	• Click the HotSync Manager icon	and choose Custom.
but I cannot do a HotSync operation.
	Check that the correct conduit is active.

• Check that Intellisync Lite (conduit for Microsoft Outlook) is installed and properly configured. If it is not, use the Acer s10 Installation CD to install and configure Intellisync Lite in your computer. Refer to "Using your Acer s10 with another personal information manager" on page 14.

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