Actiontec electronic MI408 manual

Chapter 9 Troubleshooting

How do I find out what IP address my computer is using?

Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press Enter. When the “Winipcfg” window appears, ensure your network device is selected.

Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter. When the command screen appears, type “ipconfig” and press Enter.

My computer cannot connect to the Internet via MoCA. What should I do?

First, check the connection, and make sure all cables are connected correctly. Then make sure the NIM is still connected, and check the Ethernet connection to the NIM from the computer. A computer cannot be connected directly via a MoCA cable; it must go through a NIM to connect. The NIM converts the MoCA signal to an Ethernet signal the computer can understand.

I used DHCP to configure my network. Do I need to restart my computer to refresh my IP address?

No. Follow these steps to refresh the IP address:

Windows 95, 98, 98SE, and Me - Select Start, Run, type “winipcfg,” and press Enter. Ensure the Ethernet adapter is selected in the device box. Press the Release_all button, then press the Renew_all button.

Windows NT 4.0 and 2000 - Select Start, Run, type “cmd,” and press Enter. At the DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”

Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.

I cannot access the Router’s Graphical User Interface? What should I do?

If you cannot access the Router’s Graphical User Interface, make sure the com- puter connected to the Router is set up to dynamically receive an IP address.

I have an FTP or Web server on my network. How can I make it available to users on the Internet?

For a Web server, enable port forwarding for port 8088 to the IP address of the server and set up the Web server to receive on that port, as well. (Configuring the server to use a static IP address is recommended.)

For an FTP server, enable port forwarding for port 21 to the IP address of the server. (Configuring the server to use a static IP address is recommended.)

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Actiontec electronic MI408 manual How do I find out what IP address my computer is using?

Contents

Table of Contents Monitoring the Router 107 Troubleshooting 111 Quality of Service 115Specifications 131 Limited Warranty 135 Introduction1 Package Contents Minimum System Requirements Features Getting to Know the Router Ethernet Lights 1 Power LightBroadband Light Internet Light Ethernet Ports Reset ButtonBroadband Port Power switch powers the Router on and off Power SwitchPower Port Setting Up the Router Connecting Router Windows XP Computer Network Configuration Windows 98/Me WindowsWindows NT Linux Configuring the RouterThen press Enter on the keyboard Connecting the Router Home Action Zone My RouterBroadband Connection Quick Links This page left intentionally blank Accessing My Network Configuring My Network Settings Using My Network Configuring My Network Settings Page Click Add. The Add Port Forwarding Rule screen appears Page Rename This Device This page left intentionally blank Using Network Connections Network Home/Office General Bridge Internet Protocol IP Address Distribution DNS Server Routing Routing Table Ethernet ConnectionAdditional IP Addresses General Ports Ethernet Switch Broadband Ethernet Connection Configuring the Broadband Ethernet Connection Internet Protocol IP Address Distribution Routing Internet Connection Firewall WAN PPPoE/WAN PPPoE General PPP reconnect attempts, as provided by the ISP PPP ConfigurationPPP Authentication PPP session automatically ends PPP Compression Internet Protocol Routing Table This page left intentionally blank Configuring Router’s Security Page General Network from Internet Configured in the AccessSecurity Level Incoming traffic Network outgoing traffic Limited Only commonly Click Apply to save changes Access ControlPage Configuring the Router’s Security Port Forwarding Click Apply to save the changes DMZ Demilitarized Zone Host Port Triggering Configuring the Router’s Security Remote Administration Configuring the Router’s Security Static NAT Advanced Filtering Page Configuring the Router’s Security Security Log Configuring the Router’s Security Page Configuring the Router’s Security Page Configuring the Router’s Security Page Activating Parental Controls Using Parental ControlsPage Parental Controls Advanced Parental ControlsPage Using Advanced Settings Page Firmware Upgrade Upgrading From the Internet Automatically Check and UpgradeAutomatically Check and Send E-mail Automatic Check Disabled Firmware RestoreManual Checking and Upgrading Configuration File System Settings Local Domain Warn User Before Network Configuration ChangesConfigure a number of concurrent users… Broadband Router’s Hostname System Log Buffer Size Enable LoggingLow Capacity Notification Enabled Allowed Capacity Before Email Notification Server Click in this check box to activate security loggingSecurity Log Buffer Size Enter the size of the security log buffer in this text box Port Server Requires AuthenticationPPP Timeout Dhcp Timeout Date and Time Scheduler Rules Page Routing Page Domain Routing IP Address DistributionPage Using Advanced Settings Page Diagnostics Reboot the Router Restoring Default Settings MAC Cloning ARP Address Resolution Protocol Table Users QoS Local Administration Dynamic DNS User Name Connection To UpdatePassword Offline Wildcard Backup MXDNS Server Host Name 101 Network Objects Universal Plug and Play UPnP 104 105 Protocols 106 Router Status Monitoring Router Advanced Status Monitoring the Router Traffic Monitoring Accessing the Router if Locked Out TroubleshootingRestoring the Router’s Default Settings Which connection speeds does the Router support? Time out error occurs when entering a URL or IP AddressLAN Connection Failure Ensure the Subnet Mask address is set to No. Follow these steps to refresh the IP address How do I find out what IP address my computer is using? How many computers can be connected through the Router? What is the default user name for the Router? Traffic Priority Quality of Service802.1p Priority 323 Port triggering applications MSN Messenger/Windows Messenger Appendix a Quality of Service 118 Traffic Shaping 120 121 Name the new class and click Apply To define a shaping class 123 124 125 126 127 802.1p Settings 129 130 LED Indicators Specifications BPower, LAN 8, WAN, Internet Environmental Modifications Regulatory Compliance NoticesClass B Equipment 134 135 Limited Warranty 136 Limited Warranty 138