PHASE RESEARCH USER GUIDE

DEFINITIONS OF TERMS

DRIVE-THRUTIMER-A computer technology management tool to measure and monitor drive-thru speed of service in a fast food restaurant

EVENT- Occurrences in the drive-thru and/or the Timer itself

THE FOLLOWING ARE EXAMPLES OF EVENTS:

ACCESS CODE-User can program four individual Access Codes (A,B,C,D) to establish restricted entry to Timer features

ALT CONFIG OFF-The time at which Alt Config toggles OFF and the original main drive-thru configuration is restored

ALT CONFIG ON-The time at which Alt Config toggles ON

ALT DRIVE-THRUCONFIG-Allows user to toggle detection points ON and OFF within the drive-thru con- fig feature by pressing the <DISPLAY MODE> and <MAIN MENU> keys within the same second of each other (not simultaneously)

CARS IN LANE-The number of cars that have arrived at the first active detection point, but not yet left the last detection point

DAYPARTS-Up to eight time periods (1-8) can be entered into the system to break the day into segments. Each daypart automatically ends at the beginning of the following daypart. Some periods usually represented as dayparts are breakfast, mid-morning, lunch, mid-afternoon, dinner, evening, and late-night hours.

DRIVEOFF-The Timer’s automatic subtraction of a car that has taken more than the allotted time to reach the next detection point

DRIVE-THRUCONFIG-System settings specific to drive-thru architecture

CAUTION: DO NOT USE THE DRIVE-THRU CONFIG. FEATURE WITHOUT FIRST CONTACTING PHASE RESEARCH CUSTOMER SERVICE OR YOUR LOCAL DEALER

EVENT: 00-A counter that keeps track of cars that accumulate no elapsed time (Example: A car triggers an event programmed to delay, but then exits the event before the delay has been completed)

FT (FAST TRACK) EVENTS- Occurrences in the Timer

GLOBAL CODE-Programmable Tech Code that allows full access to the Timer

A

P

P

E

N

D

I

X

2

DEFINITIONS OF TERMSA2-1