PHASE RESEARCH

USER GUIDE

EVENT 1

EVENT 2

EVENT 3

EVENT 4

EVENT 5

EVENT 6

EVENT 7

Arrival of vehicle at

Menu Board

Loop

Employee keys microphone to greet customer

Vehicle departs from

Menu Board Loop

Vehicle arrives at

Cashier Loop

Vehicle departs from

Cashier Loop

Vehicle arrives at Pick-Up Loop

Vehicle departs from

Pick-Up Loop

Generates VEHICLE PRESENCE signal

Generates GREET CANCEL signal

Discontinues VEHICLE PRESENCE signal

Generates VEHICLE PRESENCE signal

Discontinues VEHICLE PRESENCE signal

Generates VEHICLE PRESENCE signal

Discontinues VEHICLE PRESENCE signal

Elapsed Time

1

GREET 2

3

4 CASHIERWINDOW

5

6 WINDOWPICK-UP 7

1

MENU

 

 

 

 

 

3

WAIT* 4

5

WAIT* 6

1 LINE TIME 7

*NOTE: Full Line Time includes the wait time between 3 - 4 and 5 - 6

SECTION 2 - OPERATION

2-3