PHASE RESEARCH

 

USER GUIDE

A

GREET TIME-The time taken to respond to a car that has arrived at the Menu Board/order point

P

MAX CARS-The Timer’s automatic subtraction of a car when the actual number of cars exceeds the number

P

that has been programmed (using the drive-thru configuration feature)

 

E

N

D

I

X

2

MULTI-STATIONEVENT-An event that starts and stops an event timer from two or more detection points; there may be up to four such events

PERIOD-A user defined block of time used with the Manual Reporting feature.

POWER OFF-The time at which the unit loses power

POWER ON-The time at which the unit regains power

PULLOUTS-The operator’s manual subtraction of a car that has taken more than the allotted time to reach the next detection point.

REMOVE CAR-A manual method by which cars are subtracted from the drive-thru

RESET LOOP-The resetting of a Loop and/or Loop Detector due to the false detection of a car (phantom car)

RESET MEMORY-Removes all events stored in memory

CAUTION: DO NOT USE THE RESET MEMORY FEATURE WITHOUT FIRST CONTACTING PHASE RESEARCH CUSTOMER SERVICE OR YOUR LOCAL DEALER

SET PARAMETERS-User defined settings specific to each store

SHIFTS- Up to four (4) time periods can be entered into the system to break the day into segments. Each shift automatically ends at the beginning of the following shift.

SINGLE-STATIONEVENT-An event that starts and stops an event timer from a single detection point; there may be up to eight such events

TARGET TIMES-Associated with dayparts, these are used to categorize service times on a grading scale and can be set for any event in the system

TECH CODE-Allows full access to the Timer; used to protect features such as RESET MEMORY and

DRIVE-THRU CONFIG.

4W PERIOD-A block of time of 4 consecutive weeks on which reports are based in lieu of monthly reporting.

DEFINITIONS OF TERMS

A2-2