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PHASE RESEARCH

USER GUIDE

 

TROUBLE

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

 

 

 

REMOTE

Displays colon (:) only.

Brown-out or power surge.

Unplug cable from top of

 

 

 

Remote and then plug back

 

 

 

in. Wait for Remote to stop

 

 

 

counting down and press

 

 

 

Main Menu twice.

 

 

 

 

 

 

Remote needs to be reset.

Unplug cable from top of

 

 

 

Remote and then plug back

 

 

 

in. Wait for Remote to stop

 

 

 

counting down and press

 

 

 

Main Menu twice.

 

 

 

 

 

 

Store hours set incorrectly.

Reset store hours or time

 

 

 

and date.

 

 

 

 

 

 

A particular timed event is

Reset Remote Display

 

 

inactive, e.g., Remote is set

options.

 

 

to display a window that is

 

 

 

closed.

 

 

 

 

 

 

Blank display.

Remote not connected to

Reset cable. Wait for

 

 

Timer.

Remote to stop counting

 

 

 

down and hit Main Menu

 

 

 

twice.

 

 

 

 

 

 

Brown-out or power surge.

Press Main Menu twice.

 

 

 

 

 

 

Remote needs to be reset.

Unplug cable from top of

 

 

 

Remote and then plug back

 

 

 

in. Wait for Remote to stop

 

 

 

counting down and press

 

 

 

Main Menu twice.

 

 

 

 

 

 

Store hours set incorrectly.

Reset store hours or time

 

 

 

and date.

 

 

 

 

TROUBLESHOOTING

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