Error Indications
Problem | Solutions |
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Pages have toner stains or | If this problem occurs after a paper |
smudging | jam, print several pages. |
| Clean the paper path. |
| Clean the paper guide before the |
| corona wire. |
| Clean the corona wire. |
| Replace the cleaner pad. |
| If the fuser unit is damaged, contact |
| your dealer. |
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Toner insufficiently adheres | Turn the thick paper mode on |
to or easily comes off paper | using the control panel . |
when you are printing thick |
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or special paper. |
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Vertical lines appear in solid | Check if the thick paper mode is |
black printing, stains appear | on by using the control panel; if |
in the back of a page, or | the mode is on, turn it off. |
paper is wrinkled or curled. |
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SOLVING PROBLEMS
Error Indications Errors refer to a problem or condition which requires you to take action. The printer shows errors by using the ERROR indicator and the message display of the control panel. The following table lists the error indications, explains causes, and suggests solutions.
Message | Causes and solutions |
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BD CYCLE ERROR | Cause: Malfunction in the laser unit | ||
| Solution: If the error recurs, consult | ||
| your dealer for service. |
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COMM.ERROR | Cause: Communication error | ||
| Solution: Press the |
| button and |
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| select the correct settings of the serial | ||
| interface using the control panel setup | ||
| mode. |
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User’s Manual |