Error Indications

 

Message

Causes and solutions

 

 

 

 

 

 

 

 

MOTOR FAILURE n

Cause: Malfunction in the feed motor,

 

 

etc.

 

 

 

Solution: If the error recurs, consult

 

 

your dealer for service.

 

 

NO PROCESS UNIT

Cause: No print unit is installed.

 

 

Solution: Install the print unit.

 

 

 

 

OVERRUN ERROR

Cause: Incomplete in extracting

 

 

compressed data

 

 

 

Solution: Press the

 

button.

 

 

 

 

 

 

 

PAPER JAMn

Cause: Paper jam in the specified

 

 

position

 

 

 

Solution: Clear the jammed paper from

 

 

the following area:

 

 

 

0: Pick roller, 1: Entry to paper path

 

 

2: Paper path, 3: Ejection from paper

 

 

path

 

 

 

4: Duplex unit

 

 

 

 

 

 

PS ERROR mn

Cause: A PostScript error

 

 

 

Solution: If the error recurs, consult

 

 

your dealer for service.

 

 

 

 

 

Source PAPER OUT

Cause: Paper out in the specified paper

 

 

source

 

 

 

Solution: Supply paper.

 

 

 

 

 

 

STACKER FULL

Cause: Paper stacker full

 

 

 

Solution: Remove paper from the paper

 

 

stacker.

 

 

 

 

 

SYSTEM ERROR n

Cause: A system error on the controller

 

 

board

 

 

 

Solution: If the error recurs, consult

 

 

your dealer for service.

 

 

 

 

 

TRAYn MISS SET

Cause: Paper tray installed incorrectly

 

 

Solution: Install the paper tray.

 

 

 

 

 

TONER EMPTY

Cause: Toner runs out.

 

 

 

Solution: Replace toner bottle and heat

 

 

roller cleaner.

 

 

 

 

 

 

SOLVING PROBLEMS

User’s Manual

6-15