Versatis_Conference_uk.qxd 31/03/2005 16:04 Page 38
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8. TROUBLESHOOTING
If a problem arises, try this first: remove the battery pack from the Pod and disconnect the power supply from the base. Wait for about 1 minute, then reconnect the base and reinsert the battery pack into the Pod.
Problems | Causes | Solutions |
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Nothing appears on the display. | The Pod is not powered up. | Check that the battery pack is positioned |
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| correctly. |
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| The battery pack is flat. | Reconnect the mains adapter to the Pod |
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| to recharge the battery pack. |
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|
|
There is no dial tone. | The Pod is out of range of the base. | Move the Pod nearer to the base. |
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|
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| The battery pack is flat. | Reconnect the mains adapter to the Pod |
|
| to recharge the battery pack. |
The reception quality is poor or deteriorates during a call.
The device is not connected to the telephone network.
You are out of range of the base, or picking up interference.
Check the phone socket connection.
Move the Pod nearer to the base.
| You have ADSL. | Connect an approved ADSL filter |
|
| between the phone connector and the |
|
| wall socket. |
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|
Your correspondent can't hear you. | The microphone is off: the Mute function | See Section 4.2 "Mute function". |
| is active. |
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The Pod doesn't ring. | The ringer is off. | See Section 5.1.1 "Ring volume". |
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The battery pack is still flat after several | The Pod mains adapter is disconnected. | Check the connection to the 230V / |
hours on charge. |
| 50Hz mains power supply. |
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|
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| The Pod battery pack is defective. | Ask your reseller to supply you with a |
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| new battery pack. |
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|
If the problem still persists, you can call the hotline on 02 07 867 00 16 from Monday to Saturday, 8 a.m. to 7 p.m. (calls are billed at current rates).
The store where you bought your telephone is also able to provide information and
