Versatis_Conference_uk.qxd 31/03/2005 16:04 Page 38
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8. TROUBLESHOOTING
If a problem arises, try this first: remove the battery pack from the Pod and disconnect the power supply from the base. Wait for about 1 minute, then reconnect the base and reinsert the battery pack into the Pod.
Problems | Causes |
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Nothing appears on the display. | The Pod is not powered up. |
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Solutions
Check that the battery pack is positioned correctly.
| The battery pack is flat. | Reconnect the mains adapter to the Pod |
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| to recharge the battery pack. |
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There is no dial tone. | The Pod is out of range of the base. | Move the Pod nearer to the base. |
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| The battery pack is flat. | Reconnect the mains adapter to the Pod |
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| to recharge the battery pack. |
| The device is not connected to the | Check the phone socket connection. |
| telephone network. |
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The reception quality is poor or | You are out of range of the base, or | Move the Pod nearer to the base. |
deteriorates during a call. | picking up interference. |
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| You have ADSL. | Connect an approved ADSL filter |
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| between the phone connector and the |
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| wall socket. |
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Your correspondent can't hear you. | The microphone is off: the Mute function | See Section 4.2 "Mute function". |
| is active. |
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The Pod doesn't ring. | The ringer is off. | See Section 5.1.1 "Ring volume". |
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The battery pack is still flat after several | The Pod mains adapter is disconnected. | Check the connection to the 230V / |
hours on charge. |
| 50Hz mains power supply. |
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| The Pod battery pack is defective. | Ask your reseller to supply you with a |
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| new battery pack. |
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|
If the problem still persists, you can call the hotline on 02 07 867 00 16 from Monday to Saturday, 8 a.m. to 7 p.m. (calls are billed at current rates).
The store where you bought your telephone is also able to provide information and
