Alcatel Carrier Internetworking Solutions Conference Phone manual Warranty

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10. WARRANTY

The VERSATIS Conference is approved in compliance with European regulations, as certified by the mark. This product is covered by a legal warranty. For all information concerning this warranty, please contact your reseller.

Regardless of the legal warranty covering the product, the reseller guarantees conformity of the products with their technical specifications for a period of twelve (12) months, parts and labour, starting from the date appearing on the proof of purchase of the product. You should therefore retain your invoice or till receipt specifying the date of purchase of the product and the name of the reseller. However, if the legal warranty applicable in your country exceeds twelve (12) months, the legal warranty alone then applies. The non-conforming part or product will be repaired or replaced free of charge by an identical part or product or one that is equivalent or superior in terms of functionality and performance. If it proves impossible to repair or replace the item, the product will be reimbursed.

Replacement parts or products - which may be either new or refurbished - are guaranteed either for three months from the date of repair or until the end of the initial warranty period, whichever is the longer. Products and parts that have been returned and replaced become the property of the manufacturer.

However, this warranty does not apply in the following cases:

−installation or use in a way that fails to comply with the instructions contained in this guide;

−incorrect connection or non-standard use of the product, notably with accessories not designed for the purpose;

−normal wear and tear;

−failure to comply with the technical and safety standards prevailing in the state or country of use;

−devices subjected to shocks or falls;

−devices damaged by lightning, voltage surge, heat sources or radiation therefrom, water, exposure to excessive humidity, or any other cause external to the product itself;

−negligence or poor maintenance;

−maintenance or repair of the product by persons not authorised by the manufacturer or reseller.

UNLESS OTHERWISE STIPULATED BY LAW, ALL WARRANTIES OTHER THAN THOSE MENTIONED HEREIN ARE EXPRESSLY EXCLUDED.