Alps Electric MD-1300 manual 163

Troubleshooting

Is the ribbon in one of the cartridges used up?

When the ribbon in a cartridge has been used up, black and silver stripes will be visible on the ribbon. Install a new cartridge. After replacing the cartridge, printing will continue from where it left off.

Is the SCSI cable correctly connected?

Make sure the cable is not bent excessively and secure it firmly at both ends with the fastening screws or clasps.

Is the device number set correctly?

Make sure the SCSI device number of the printer is not the same as that used by any other SCSI device attached to the computer. Each SCSI de- vice must have a unique device number. (If the computer has more than one SCSI bus, then the device number must only be unique for the bus that the printer is attached to.)

Is the terminator connected?

Make sure there is a terminator connected to the last peripheral in the SCSI chain. If you are using a device with an internal terminator, make it the last peripheral in the SCSI chain.

Is there a paper jam?

Remove the paper. If the paper is caught in the rollers, open the front cover, push down on the release lever, and gently remove the paper. Make sure there are no pieces of paper left in the printer.

Are the settings in the application correct?

Recheck the printer settings in the application.

Is the printer driver correctly installed?

Install the MD-1300 printer driver from the CD-ROM.

Has the printer been selected using the Chooser?

From the Apple menu, select the Chooser and make sure the printer and device number appear correctly. Click on the printer name and SCSI#. (The printer may not be selected correctly if you do not click on the printer name.)

Do you have enough hard drive space?

The MD-1300 requires work space on the hard disk when it prints. Keep enough space open on the disk for the printer to operate. (After printing the work space is released.)

Does the hard disk have areas where reading or writing are unreliable?

If there are areas on the hard disk where reading or writing are unreliable, sometimes a printing error will occur and printing will stop. Periodically use the Disk First Aid utility that comes with your system software (or other commercial disk checking utility) to prevent these problems.

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