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Alps Electric MD-1300 manual What to Do When a Cartridge Change Error Occurs, Open the front cover

Models: MD-1300

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Troubleshooting

Troubleshooting

What to Do When a Cartridge Change Error Occurs

When there is a cartridge change error, the following combination of indicator lights appears and the error messsage dialog box appears on the screen.

power ready error

= on

= off

= fast blinking

1.First, press the power button to shut off the power.

2.Open the front cover.

3.If the ink cartridge is on the carriage, press on the middle of the ink cartridge, as shown in the diagram, to ensure that it is properly seated. Also, check to see that the ink cartridges in the ink cartridge holders are correctly in- stalled. (See “Installing Ink Cartridges” in Chapter 1.)

Carriage

Ink Cartridge

4.Close the front cover.

5.Press the power button to turn on the power.

159

Image 161

Alps Electric MD-1300 What to Do When a Cartridge Change Error Occurs, First, press the power button to shut off the power

Contents

for Macintosh User’s GuideFor European Customers For US CustomersRADIO & TELEVISION INTERFERENCE Declaration of ConformityIMPORTANT SAFETY INSTRUCTIONS Table of Contents Photographic-Quality Color Printing Chapter 2 Various Printing OperationsPrinting on Photographic-Quality Labels Printing Full Color Data at 1200 x 600 dpiWhat to Do When a Cartridge Change Error Occurs What to Do If the Power Is Shut Off While PrintingIntroduction Warranty Service, Support and SuppliesFor US Customers Product SupportPosition of Label Product LabelWarranty Major Functions and Operations ChapterRemoving the outside packing materials Getting Your Printer ReadyGetting Your Printer Ready Removing the carriage packing material Opening the front coverHow to remove the Macintosh interface module How to attach the Macintosh interface moduleClosing the front cover Locating the printerConnecting the printer to your computer Connecting CablesPower cord connections Printer Front View Name and Function of Each Part of the PrinterInside the Printer Printer Rear ViewDIP switches SCSI connectorControl Panel Paper Feed Switchpower light power buttonChapter 1 - Major Functions and Operations Installing Ink CartridgesIdentifying Ink Cartridge and Paper Types 2. Take up any slack in the ribbon Installing Ink Cartridges3. Open the front cover 4. Place the ink cartridgesInsert the left end of the ink cartridge, while pushing the left side latch of the ink cartridge holder slightly to the left with the ink cartridge 1. Open the front cover Exchanging Ink Cartridges2. Remove the ink cartridge 3. Place a new ink cartridge on the ink cartridge holder platePaper Types and Available Feeding Modes Loading PaperAutomatic feed mode Manual feed modeNotes and precautions about paper 1. Pull out the paper support 2. Switch the paper feed mode Loading Paper in Automatic Feed Mode3. Place the paper in the sheet feeder Chapter 1 - Major Functions and OperationsUp to 20 sheets of paper can be loaded at a time 4. Adjust the paper feed guide to the paper size1. Push the paper support in Loading Paper4. Load paper 3. Lift the paper stopper1. Switch the paper feed mode Loading Paper in Manual Feed Mode5. Adjust the paper feed guide to the paper size 2. Insert paper 3. Adjust the paper feed guide to the paper sizeInsert paper straight into the sheet feeder Chapter 1 - Major Functions and OperationsPreparing for Installation Installing the Printer DriverPurpose of the Printer Driver System RequirementsInstalling the Printer Driver Contents of the Installation DisksSelecting the MD-1300 Driver Using Balloon HelpMD-1300 2. Click on the MD-1300 printer driver icon4. Click on the close box to close the Chooser 5. Click on the OK button to close the dialog boxPrint Dialog Box Testing the PrinterPage Setup Dialog Box Print Preview Turning off the Power Turning the Power On or OffTurning on the Power Printing Monochrome Printing OperationsRequirements Placing an ink cartridge in your printerLoading the paper in your printer Setting up the printer driver for printing Printing Operations 5. Make any necessary changes to the settings in the Print dialog box6. After making any changes, click Print to start printing Placing ink cartridges in your printer Printing ColorRequirements Loading the paper in your printerSetting up the printer driver for printing 1. Select Print from the File menu to display the Print dialog box Printing2. Click Colors in the Print dialog box 3. To print a photograph, check the Multi-pass Black check boxPrinting Operations Step 1¨Open the ColorSyncTM System Characteristic DocumentTo Print in Colors Similar to Those in a Photograph Step 3¨ Set the Monitor Step 2¨ Set the CharacteristicStep 4¨ Display the Print Dialog Box Step 5¨ Enable the ColorSyncTM Function During PrintingStep 6¨ Start Printing Printing OperationsChapter 1 - Major Functions and Operations Learning to Use the Many Functions of Your Printer Various Printing OperationsChapter Requirements Photographic-Quality Color PrintingStep 1¨ Prepare the Image to Be Printed Step 2¨ Install the Photographic-Quality Ink Cartridges∙ You may load as many as 20 sheets of Photographic-Quality Chapter 2 - Various Printing OperationsStep 5¨ Print Step 4¨ Set Up the Printer Driver for PrintingThe color matching is normally set to Drivers Matching 7. Once the settings have been finished, click OK8. Click the Print in the Print dialog box to start printing Chapter 2 - Various Printing OperationsPrinting on Photographic-Quality Paper 4 x 6 / 100 x 148 mm Printing on Photographic-Quality Paper 4 x 6 / 100 x 148 mmRequirements Step 2¨ Install the Photographic-Quality Ink Cartridges Step 1¨ Prepare the Image to be PrintedPrinting on Photographic-Quality Paper 4 x 6 / 100 x 148 mm Step 5¨ Print Step 4¨ Set Up the Printer Driver for PrintingWhen Photographic Paper is selected from the Type pop-up menu, overcoating is automatically set. We recommend that overcoating be normally provided. If overcoating is not provided at the end of printing, check the Disable Overcoat Cartridge check box in the Print dialog box Requirements Printing on Photographic-Quality LabelsPhotographic-Quality Labels 20 stickers Photographic-Quality Labels 2 stickersStep 2¨ Install the Photographic-Quality Ink Cartridges Step 1¨ Create Data for Printing on Photographic-Quality La- bels20 stickers 2 stickersStep 3¨ Load the Photographic-Quality Labels in Your Printer Printing on Photographic-Quality Labels Step 4¨ Set Up the Printer Driver for PrintingStep 5¨ Print When Photographic Paper is selected from the Type pop-up menu, overcoating is automatically set. We recommend that overcoating be normally provided. If overcoating is not provided at the end of printing, check Disable Overcoat Cartridge check box in the Print dialog boxRequirements Printing Full Color Data at 1200 x 600 dpiStep 1¨ Prepare the Image to be Printed Printing Full Color Data at 1200x 600 dpiManual feed mode is used for this printing Step 2¨ Install the Ink CartridgesStep 3¨ Load Paper Step 5¨ Print Step 4¨ Set Up the Printer Driver for Printing∙ For Photo Realistic Paper, select Photo Realistic Paper ∙ For Photo Realistic Labels, select Photo Realistic LabelChapter 2 - Various Printing Operations Full Color & Photo Realistic Finishing Glossy Finish Full Color & Photo Realistic Finishing Glossy FinishRequirements Chapter 2 - Various Printing Operations Printing MethodTypes of Spot Color Printing Printing in Spot Color Metallic and White Color printingRequirements Single Spot Color PrintingStep 1¨ Create Data for Spot Color Printing Leave the other holders empty Step 2¨ Install the Ink CartridgeStep 3¨ Load Paper Step 5¨ Print Step 4¨ Set Up the Printer Driver for Printing4. Click the Colors button in the Print dialog box 3. Select Black & White or Grayscale from the Colors pop-up menu7. Click Print in the Print dialog box Requirements Multi Spot Color PrintingChapter 2 - Various Printing Operations Step 1¨ Create Data for Spot Color Printing2. Set the colors corresponding to each spot color you want to use ∙ Color compositions using RGB settings n/100% Tables of color composition settings for spot color printing∙ Color compositions using CYMK settings n/100% Application color used to indicate the spot colorStep 3¨ Load Paper in Your Printer Step 2¨ Install the Spot Ink CartridgesStep 5¨ Print Step 4¨ Set Up the Printer Driver for PrintingThe dialog box for selecting cartridges is displayed 7. Click Preview in the Print dialog box8. If the loaded cartridges are correct, click OK Requirements Full Color + Spot Color Printing in Multi-page ModeChapter 2 - Various Printing Operations Step 1¨ Create an Image for Full Color + Spot Color Printing1. Prepare the full color image and the spot color images separately Step 2¨ Prepare the Spot Color Image Step 3¨ Install the Spot Color Ink CartridgesStep 4¨ Load Paper in Your Printer Install the spot color ink cartridges required for this imageStep 5¨ Set Up the Printer Driver for Printing Step 6¨ Print Page Step 7¨ Prepare the Full Color Data Step 9¨ Print Step 8¨ Change the CartridgesRequirements Simultaneous Full Color + Spot Color PrintingChapter 2 - Various Operations Step 1¨ Create the Full Color + Spot Color Print Image1. Create the full color and spot color data to be printed Spot color 3. Adjust the paper feed guide to the width of the paper Step 2¨ Install the Ink CartridgesStep 3¨ Load Paper in Your Printer 2. For Letter / A4 paper, fully extend the paper supportStep 5¨ Print Step 4¨ Set Up the Printer Driver for PrintingPage Step 1¨ Prepare the Image to Be Printed Printing Greeting CardsRequirements Step 4¨ Set Up the Printer Driver for Printing Step 3¨Load the Greeting Card into the PrinterStep 2¨ Install the Ink Cartridges ∙ For full color printing, select Millions of Colors Step 5¨ Print∙ For information on the color-matching selections, see Chap- ter 1, Printing Operations Requirements Printing on Photo Realistic LabelsPhotographic-Quality Label templates have been prepared in the Label folder of the ALPS Installation CD-ROM included in the pack- age. When creating data using those templates, please see the section “How to Use Photo Label Templates” in the “Read Me” file on the ALPS Installation CD-ROM for instructions. You may use them, or employ some other application to lay out the data ac- cording to the print format shown below Step 2¨ Install the Ink CartridgesStep 1¨ Prepare the Image to Be Printed Step 3¨ Load PaperStep 5¨Print Step 4¨Set Up the Printer Driver for Printing∙ Printing Mode is fixed to Glossy Finish ∙ Colors is set to Millions of Colors3. Make color matching selections as required 4. Once the settings have been finished, click OK5. Click Print in the Print dialog box to start printing Chapter 2 - Various Printing OperationsRequirements Printing on Back Print FilmChapter 2 - Various Printing Operations Step 1¨ Prepare the Image to Be PrintedUse an application and create the image to be printed Step 3¨ Set Up the Printer Driver for Printing Step 4¨ Print Step 5¨ Transfer the Image to Paper with an Iron Step 6¨ Curl Correction Step 7¨ Obtain a Matte Finish Chapter 2 - Various Printing Operations Examples2. Apply the iron Requirements Making Iron-on TransfersUse an application and create the data to be printed Step 1¨ Prepare the Image to Be PrintedIron-on Transfer Sheet Step 3¨ Set Up the Printer Driver for PrintingMaking Iron -on Transfers Step 4¨ Print Step 5¨ Transfer the Iron-On to Cloth 5. Remove the finishing sheet after the cloth has cooled com- pletely Examples Transfer ProcedureIron-on transfers can be used not only onto fabric items Material SelectionStep 1¨ Prepare the Image to Be Printed Printing on Overhead TransparenciesRequirements OPERATION Step 2¨ Set up the Transparency SeparatorsChapter 2 - Various Printing Operations Step 3¨ Install the Ink Cartridges and Overhead TransparenciesStep 5¨ Print Step 4¨ Set Up the Printer Driver for Printing6. Make color matching selections as required 7. Once the settings have been completed, click OK8. To start printing, click Print in the Print dialog box Chapter 2 - Various Printing OperationsUndercoating with a White Ink Cartridge Undercoating with a White Ink CartridgeRequirements Step 1¨ Create Data for Full Color Printing Step 2¨ Install the White Ink CartridgeInstall the white ink cartridge in any of the ink cartridge holders Step 3¨ Load Paper in Your PrinterStep 4¨ Set Up the Printer Driver for Printing Step 5¨ Print When the Multi-page mode is not used, print in full color again after executing undercoat printing. In this case, perform printing in manual feed mode. Consecutive printing using automatic feed- ing may result in incorrect paper feedsRequirements Photo Realistic Finishing Glossy Finish in Multi-page ModePhoto Realistic Finishing Glossy Finish in Multi-page Mode Step 1¨ Create Data Step 2¨ Install Ink CartridgesStep 3¨ Execute Full Color Printing Step 4¨ Exchange the Ink CartridgesStep 5¨ Print Photo Realistic Finishing in Multi-page ModeChapter 2 - Various Printing Operations Printer Driver Functions Printer DriverChapter Functions of the Printer Driver Using the ChooserChooser Settings Functions of the Printer Driver Selecting a DeviceSelecting the SCSI Port Background Printing Using AppleTalkType Page Setup Dialog BoxPaper sizes SizeCustom Paper Sizes Edit Button Reduce/Enlarge OK/CancelOrientation Printer EffectsPrint Dialog Box Printing ModeCopies PagesQuality CancelOptions PrintMulti-page Mode PreviewColors Dialog Box Brightness Colors Dialog BoxBlends Color Matching Options Spot Color PrintMulti-pass Black 2. Click Set Profile OK/Cancel1. Choose ColorSyncTM System Profile from the Control Pan- els Using Background Printing Using Background PrintingUsing Backgroung Printing Using the Queue MonitorQueue Monitor Window Preferences settingsError Display Error DisplayChapter 3 - Printer Driver Appendix Cleaning the Main Unit Cleaning the Printer1. Push the front cover eject button and gently lower the front cover Cleaning the Print HeadCleaning the Printer Cleaning the Platen 1. How to remove the cleaning pad Exchanging Cleaning Pads for Photographic-Quality Color Printing2. How to install a cleaning pad Cleaning the Printer∙ Canceling an alarm ready / insert Button Functions∙ Paper feed and eject Paper feed Paper ejectNormal Printing Mode Indicator Lights SummaryIndicator light status Alarm status shown by indicator lightsTroubleshooting 1. First, press the power button to shut off the power What to Do When a Cartridge Change Error Occurs5. Press the power button to turn on the power TroubleshootingFollow these steps to clear a paper jam Clearing Paper JamsThe icon does not appear in the Chooser TroubleshootingPower does not come on The MD-1300 printer does not print or stops printing The MD-1300 printer cannot be selected in the ChooserIs the ribbon in one of the cartridges used up? Are the ink cartridges for color printing installed? Color printing is not working or is extremely slowAre the print settings correct? Are you using memory management tools or virtual memory?Are you using the correct cartridges for the chosen printing medium? Printing is light, distorted, or has gapsHas one of the ribbons separated from the head? Is the head dirty? Is there something stuck on the head?Paper is not feeding or ejecting correctly from the sheet feeder Page Ink cartridges are not correctly recognized A mechanism or cartridge change error occurredPrinting Quality, Hue, and Resolution Can I print on overhead transparencies using metallic cartridges? Ink and PaperHow should I use white ink? Cartridges run out very fast with monochrome printingConnection Method Other problems and operationsHow do I uninstall the printer driver? Specification SpecificationsGeneral Specifications Connector DIP SwitchesConnector Signals InterfacePrintable Area Using cardboard, thick paper or back print filmPhotographic-Quality Labels 2 Stickers Photo Realistic Labels 16 stickersAppendix Printing is possible within the range shown in rectanglesSpecification Photographic-Quality Labels 20 Stickers19.8mm 8.5mm 17mm 0.67MD-1300 Supplies List Available SuppliesInk cartridges Print mediaIndex 105, 109 29, 30 15, 24 Index