Alps Electric MD-1300 manual A mechanism or cartridge change error occurred

Appendix

Has cartridge become dislodged from the cartridge holder?

Open the front cover and make sure the cartridges are correctly installed.

Is there a paper jam?

Clear the paper jam following the directions in the section “Clearing Paper Jams.” Occasionally a small piece of paper will tear off and remain in the printer. If this happens, hold the release lever down and use a thick piece of paper to remove the remaining pieces of paper.

A mechanism or cartridge change error occurred

Are the cartridges installed correctly?

If cartridge has become dislodged from its holder, a cartridge change error will occur. Open the front cover and reinstall the cartridges.

Are you using the printer on a level surface?

The printer will not operate correctly on a slanted surface. Place it on a level, stable surface.

Is the printer in a place where it is subject to bumps or vibrations?

Bumps and vibrations can cause mechanical problems. Place the printer in a place free from vibrations and bumping.

Is the front cover properly closed?

The printer will not operate correctly if the front cover is not closed correctly. Close the front cover all the way.

Is something sitting on top of the printer?

The printer may malfunction if there are things stacked on top or pressing against it from the side. Do not place anything on top of the printer.

Is there an obstruction in front of the paper output slot?

If the paper output slot is obstructed, paper ejected from the printer can fold or bend and cause trouble. When printing, make sure that the paper output slot is unobstructed and that there is room for paper to be ejected.

Ink cartridges are not correctly recognized

Is the bar code on the cartridge dirty?

Clean the bar code.

Is the cartridge installed in the holder with the (A) side up?

Make sure the cartridges are placed in the holder with the ALPS logo (B side) facing up.

Has an ink cartridge for a different printer been installed?

Cartridges made by other manufacturers will not work. Use only ALPS Micro DryTM cartridges.

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