Apple Duo 270C Solutions to common printing problems, Check the cable connections to the printer

Solutions to common printing problems

If nothing happens or if you see an error message when you try to print, try the following:

nMake sure that the printer is turned on and warmed up.

nCheck the cable connections to the printer.

nIf your printer is an ImageWriter, make sure that the Select light is on. (If not, press the Select button.)

nMake sure that the printer has paper and that the paper is feeding properly.

nMake sure that a printer (and its name or port) is selected in the Chooser.

nIf you’re on a network, make sure that you are using the same version of the printer software as everyone else.

nIf an error message states that the printer could not print your document, turn off the printer for at least 10 seconds. Then turn it on again, wait for the printer to warm up, and try to print again.

If fonts printed on a laser printer look jagged or if lines or letters are missing, your computer may not have enough memory available to print your document properly, the font may not be available in your printer, or the font substitution option may be turned off in the Page Setup dialog box. Try the following:

nMake sure font substitution is turned on in the Page Setup dialog box.

nWith background printing turned on, quit the program you’re using immediately after you choose the Print command.

nTransfer the fonts you need to your printer (see the section on transferring fonts in this chapter).

nMake use of fewer fonts and sizes in your document.

172 Chapter 11: Printing