Apple Duo 270C - page 288

If you cannot return to the Apple-authorized dealer from whom

you purchased your system, go to the nearest service location. For

the location nearest you, write or call one of the following:

Apple Computer, Inc. Apple Canada, Inc.

Customer Relations 7495 Birchmount Road

20525 Mariani Avenue Markham, Ontario, L3R 5G2

Cupertino, CA 95014-6299 Canada

USA (800) 268-7796/7637

(800) 538-9696

For locations in other countries, either call the Apple

headquarters in your country or write to the United States

address on this page.

Apple also offers service plans. One is the AppleCare Service

Agreement (available in the United States, Canada, and Australia

only), which extends full warranty coverage up to three years.

Your AppleCare contract will be honored at any participating

Apple-authorized dealer within the country of purchase—an

added benefit if you relocate.

You can purchase AppleCare at any time, but you may want to

purchase it with your system, or at least before your warranty

expires, to avoid an inspection at your own expense.

272 Chapter 14: Travel, Storage, and Service

Contents

Main K Contents P reface How to Use This Book xv Your Computer 1 Chapter 1 Setting Up Your PowerBook Duo 1 Chapter 2 Working on the Desktop 27 Chapter 3 Creating and Changing a Document 47 Chapter 4 Learning More About Your Computer 65 Chapter 5 Setting up Your Programs 73 Chapter 6 Power Management 87 Chapter 7 Using Disks 105 Chapter 8 Organizing Your Files 117 Chapter 9 Sound, Color, and V ideo 131 Chapter 10 Adapting Your Computer to Your Own Use 145 Chapter 11 Printing 165 Chapter 12 Using Your Computer on a Network 181 Page Chapter 13 Building a PowerBook Duo System 215 Chapter 14 Travel, Storage, and Service 269 Quick Reference Summary and Shortcuts 275 Appendix A K eyboard and Character Sets 297 Appendix B Exchanging Disks and Files with MS-DOS Computers 301 Appendix C Map 307 xiii S Important Radio and television interference m m m m Page How to Use This Book Preface Page Setting Up Your P owerBook Duo Chapter 1 Setting up the computer Step 1: Plug in the power adapter Page Step 3: Turn on the computer Page What to do next Learning the basics Starting the tour Page Page Page Turning the PowerBook on and off Off To turn the PowerBook off Sleep To put the PowerBook to sleep Automatic sleep On To turn the PowerBook Duo on On/off summary When you turn on your computer Restarting a computer thats already on Restarting a computer that cant be turned on normally Page Important care and safety instructions Warning sCaution SImportant Health-related information about computer use Musculoskeletal discomfort Eye fatigue Arranging your work area and equipment Chair Keyboard and trackball Mouse Built-in display External monitor Avoiding fatigue Page Working on the Desktop Chapter 2 Use the trackball Point Click Page Drag Choose a command Giving or ders to your computer Open an icon Look at the contents of a window Make a window the active window Page Make a window larger or smaller Page Move the hidden contents of a window into view Page Close a window Move a window Whats on the desktop? Icons represent containers Page Windows let you see whats inside containers Menus offer you choices Using the keyboar d Modifier keys Arrow keys Page Creating and Changing a Document Chapter 3 Open a program Create a document Save your work Switch programs Page Close a document Open a document Two types of programs Change a document Page Page Save your work so far Make more changes Taking a shortcut Page Quit a program Make a copy of a document Opening and closing documents and programs Change the name of an icon Use the Trash Page Chapter 4 Learning More About Your P owerBook Open the Battery desk accessory Open the PowerBook control panel Use Balloon Help Turn on Balloon Help Turn off Balloon Help Using floppy disks Taking care of floppy disks Floppy disks and har d disks Inserting a floppy disk Use P art III of this book What next? Page Setting Up Your Programs Chapter 5 Installing or updating system software Before you install Installing system software Page Installing customized system software Starting up with a floppy disk Installing your programs Installing programs without a floppy disk drive Checking for computer viruses Working with several programs at a time Finding out what programs are open Switching programs Hiding and showing windows on the desktop Changing the amount of memory a program uses Using the Scrapbook Storing items in the Scrapbook: Copying items from the Scrapbook: Deleting items from the Scrapbook: Using a RAM disk Creating a RAM disk Erasing a RAM disk Resizing or removing a RAM disk Making a RAM disk the startup disk Page P ower Management Chapter 6 Power sources Monitoring the battery charge level Using the Battery desk accessory Responding to low-power messages What you should do What you should know Recharging the battery Recharging in the computer Recharging in a recharger Page Recharging in both the computer and a recharger Removing or replacing the battery Maximizing battery life and work time Disposing of dead batteries Replacing the backup batteries Reconditioning the battery Page Maximizing work time Ways to conserve battery power Adjusting the battery conservation settings The easiest approach More about automatic sleep and screen dimming Using the Custom options Battery Conservation settings Processor cycling Processor speed Power Conservation Using Disks P reparing a new disk for use Initializing a hard disk Chapter 7 Page Initializing a floppy disk Erasing a floppy disk Designating a startup disk Scanning order for startup disks P rotecting the information on a disk Locking a floppy disk Locking a file Backing up your files If you cant save files on a floppy disk Ejecting a disk If you cant eject a floppy disk Caring for disks Hard disk precautions Testing and repairing disks If a hard disk icon doesnt appear Using Disk First Aid Page Testing a hard disk Or ganizing Your F iles Chapter 8 Straightening up your files Using folders to organize your files Creating and naming folders Filing documents when you save them Making items easier to find Creating an alias Uses for aliases Locating the original of an alias Installing an item in the Apple menu Moving an item to the desktop Finding an item Finding an item by name Finding an item using other criteria Page Finding items that meet two criteria Ways to use the Find command Creating a template or stationery Getting information about your files Using the Info window Using the V iew menu Assigning a label to a file Tips on transferring files Page Sound, Color, and Video Setting the beep sound Chapter 9 Installing a sound Removing a sound Recording sounds Page Displaying colors or grays Changing the highlight color or gray Changing the color of window borders Changing the background pattern Assigning a color to an icon Changing the colors in the Label menu Using more than one monitor Using a second monitor for presentations Magnifying the screen image Page Adapting Your Computer to Your Own Use Chapter 10 Specifying which items you want opened at startup Installing an item in the Apple menu Installing files in the System F older Removing files from the System Folder Changing the items in the Label menu Setting the time and date Setting a time for the Alarm Clock to go off Turning the alarm off Changing time and date formats Changing the date format Changing the time format Changing number and currency formats Adjusting the way the trackball or mouse works Adjusting the way the keyboard works Making keyboard shortcuts easier to type Adjusting the keyboard for very slow typing Adjusting the blinking of a menu item Adjusting the blinking of the insertion point Changing the way the contents of windows appear Changing an icon Turning off the Empty Trash warning Managing memory Checking memory use Making the most of your memory Adjusting the disk cache Using hard disk space as memory Turning on 32-bit addressing Printing Before you print Choosing a printer Chapter 11 If your printer is connected directly to your computer If your printer is connected over a network Page Selecting P age Setup options Updating printer software on networked computers P rinting your work P rinting the contents of a window or the desktop Solutions to common printing problems Controlling background printing Working with fonts RR Outline fonts and bitmap fonts R R R Installing fonts Removing fonts Transferring fonts to a LaserWriter printer Page Finding out about available fonts Other ways to use the LaserWriter Font Utility Initializing a hard disk attached to a printer Page Transferring a PostScript file to a LaserWriter Using Your Computer on a Network Chapter 12 What networking offers Setting up your computer on a network 1. 2. Connecting to a network Turning on AppleTalk Naming your computer and its owner Gaining access to files on shared disks Connecting to a shared disk Page Disconnecting from a shared disk Connecting quickly to a shared disk Connecting automatically when you start up Reconnecting a PowerBook to shared disks Working with files and folders on other computers Creating a new folder on another computer Changing your password Giving folder ownership to someone else Sharing your own files How file sharing works Turning file sharing on Turning on guest access Selecting a folder or disk to share Taking back a shared folder or disk Naming a registered user Setting a registered users password Naming a group of users Seeing whos in a group Page P reventing specific users or guests from accessing your computer Page Removing a user from a group Removing a user or group from your list of registered users Giving away ownership of a folder or disk on your computer Turning file sharing off Page Gaining access to your computer from another computer Changing your password Using access privileges Understanding access privileges Setting access privileges to folders and disks Access privilege strategies Working with privileges that others have set Checking your access privileges Linking programs Linking to a program on another computer Page Disconnecting a program link Allowing other people to link to your programs Turning program linking on Selecting a program for linking Allowing guests to link to your programs Naming specific users to link to your programs Building a P owerBook Duo System Chapter 13 Using the PowerBook Duo Dock Duo Dock features Page Setting up the Duo Dock Page Inserting the PowerBook Duo into the Duo Dock Turning on the Powerbook Duo System Working with a Powerbook Duo System Your preferences Battery recharging Power conservation Hard disks SCSI devices Virtual memory Network Modem If you have system problems Using security features Page A useful shortcut Installing a NuBus card Getting ready Installing the card Page Page Page Page Page Page Page Using the PowerBook Duo MiniDock Duo MiniDock features Setting up the Duo MiniDock Page Page More about modem and printer ports Before you dock Shut down for access to all devices Sleep for access to everything except SCSI devices Dont dock with the computer turned on Before-you-dock summary Connecting the PowerBook Duo to the Duo MiniDock Turning on the PowerBook Duo System Making your external monitor the main monitor Page Working with a P owerBook Duo system Your preferences Input devices Battery recharging Power adapter Power conservation Monitors Hard disks Virtual memory Modem If you have system problems Removing the PowerBook Duo from the Duo MiniDock Using the PowerBook Duo Floppy Adapter Connecting the floppy adapter, disk drive, and input device(s) to the PowerBook Duo Page Page Turning on the PowerBook Duo Disconnecting the floppy adapter, disk drive, and input device(s) from the P owerBook Duo Floppy disk drive precautions Other adapters Using SCSI devices Installing software Setting SCSI ID numbers Checking that the SCSI chain is properly terminated If you are attaching one SCSI device If you are attaching more than one SCSI device Connecting cables Using your PowerBook Duo as a SCSI disk Connecting your computer as a SCSI disk Page Page Simplifying the SCSI disk connection process Using SCSI disk mode to reinstall system software Page Drawing battery power in SCSI disk mode Quitting SCSI disk mode Connecting a modem Connecting a printer Connecting sound input and output devices Adding memory to your computer Travel, Storage, and Service Chapter 14 Traveling with the PowerBook Storing the PowerBook P rotecting the PowerBook Duo system from theft Service and support If the PowerBook malfunctions or is damaged How to get help Page F or more information about Macintosh computers Macintosh user groups Technical information Apple Technical Library Apple Communications Library Assistance for hardware and software developers Summary and Shortcuts Double-click Shift-click Working with icons Selecting icons Working with windows Making a window the active window Moving a window and changing its size Scrolling through the contents of a window Opening higher-level folder windows Using the outline form in list views Working with menus Choosing an item from a menu Choosing an item from a submenu K eyboard shortcuts in the Finder and in directory dialog boxes Troubleshooting The PowerBook Duo The computer wont start. The computer just stopped. The computer exhibits odd behavior, such as many unexplained system failures. Power The battery is draining too fast. The battery cant be recharged. The computer goes to sleep too often. The PowerBook wont run off the battery and/or the battery wont charge. The computer doesnt go to sleep automatically. The screen The screen looks blurred or out of focus. The screen is too dark. The screen is flickering. There are ghost images or black dots on the screen. The pointer moves too fast/too slowly. The pointer wont move at all. A window has disappeared. An icon is blinking in the menu bar. The trackball The trackball doesnt work smoothly; it sticks or jumps when rolled. You just cleaned the trackball, and it feels worse than before. Memory A not enough memory message appears when you try to open a program. Virtual memory is supposed to be on, but its off. The Duo Dock You cant insert the computer into the dock. You cant turn on the docked computer. The computer is on but the monitor is blank. You cant eject the computer from the dock. The Duo MiniDock SCSI devices You cant turn on the computer after connecting a SCSI device. The computer doesnt recognize your SCSI devices. Disk drives and disks The har d disk keeps stopping and starting again. The har d disk is full. The icon of a floppy disk doesnt appear on the screen. You cant eject a disk from a floppy disk drive. A message says that a disk is not initializedbut you know that it is. You cant delete a file. You cant save or copy files onto a floppy disk. Modems The external modem doesnt work. The internal modem doesnt work. Printers Your computer cant find the printer. The network printer keeps restarting. Nothing happens, or you see an error message, when you try to print. Your documents are printed with the wrong fonts. Networks You cant find or cant open icons needed to set up file sharing. The shared disk you want to connect to does not appear in the Chooser window. You cant open a shared disk or folder. You cant connect to your own computer from another Macintosh. Application programs A program wont open. A program runs very slowly. A message says that a program could not be found. A program doesnt work, or malfunctions consistently. Keyboard and Character Sets Appendix A " ' * Using Caps Lock Typing special characters and symbols Page Page Exchanging Disks and F iles With MS-DOS Computers Initializing a disk in MS-DOS format Appendix B Page Converting files to and from MS-DOS format Page Other file-conversion options Page Map Appendix C Setting your location Comparing locations Finding a location Adding or removing a location Adding a location Changing or removing a location Index A B C Page D Page E F Page G H I, J K L M Page N O P Page Q R S Page Page T U V W X Y Z