Administrator’s Guide for the V500 System
Symptom | Problem | Corrective action |
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Picture is slow or jerky. | The system is receiving | A background with less motion provides a better, |
| video that includes a large | smoother video picture. |
| amount of motion. |
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| Too many network line | Try the call again. |
| transmission errors. Check |
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| the error count on the |
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| Diagnostics > Call |
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| Statistics screen to verify |
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| this. |
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| Only one 64 Kbps channel | Check the ISDN number of the far site. Ask the far site to |
| is connecting in your call. | call your site. |
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No picture in the PIP | The lens cover is closed. | Open the lens cover. |
window. |
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7 - 14 | www.polycom.com/videodocumentation |
