Administrator’s Guide for the V500 System

Video and Audio Tools

Diagnostic Tool

In the system’s user interface

In the V500 web interface

 

 

 

 

 

Color Bar test

1.

On the Diagnostics screen,

1.

Select Diagnostics > Video.

Tests the color settings of your monitor for

 

select Video.

2.

Click the Color Bars icon.

2.

Select the Color Bars icon.

optimum picture quality.

3.

Click the Color Bars icon

If the color bars generated during the test

3.

Press any button on the remote

 

again to stop the test.

 

control to stop the test.

 

 

are not clear, or the colors do not look

 

 

 

 

 

 

 

correct, the monitor needs to be adjusted.

 

 

 

 

 

 

 

 

 

Speaker test

1.

On the Diagnostics screen,

1.

Select Diagnostics > Audio >

Tests the audio cable connections. A

 

select Audio > Speaker Test.

 

Speaker Test.

2.

Select the Speaker Test icon.

2.

Click the Speaker Test icon.

400 Hz audio tone indicates that the local

audio connections are correct.

3.

Press any button on the remote

3.

Click the Speaker Test icon

 

 

control to stop the test.

 

again to stop the test.

 

If you are in a call, the far site will

The people at the site you are

 

also hear the tone.

testing will hear the tone, but you

 

 

 

will not. You can send a message

 

 

 

to tell them how to notify you

 

 

 

when they hear the speaker test.

 

 

 

 

 

Speaker test

1.

On the Diagnostics screen,

1.

Select Diagnostics > Audio >

Tests the audio cable connections. A

 

select Audio > Speaker Test.

 

Speaker Test.

2.

Select the Speaker Test icon.

2.

Click the Speaker Test icon.

400 Hz audio tone indicates that the local

audio connections are correct.

3.

Press any button on the remote

3.

Click the Speaker Test icon

 

 

control to stop the test.

 

again to stop the test.

 

If you are in a call, the far site will

The people at the site you are

 

also hear the tone.

testing will hear the tone, but you

 

 

 

will not. You can send a message

 

 

 

to tell them how to notify you

 

 

 

when they hear the speaker test.

 

 

 

 

Audio Meter screen

1.

On the Diagnostics screen,

Select Diagnostics > Audio >

Measures the strength of audio signals

 

select Audio.

Audio Meter to start the test.

2.

Select Audio Meter.

 

 

from the system’s microphone.

The audio meter should register

 

 

The audio meter should

between 0 and 15 dB.

 

 

register between 0 and 15 dB

 

 

 

 

for each active input.

 

 

 

3.

To check the microphone,

 

 

 

 

speak into the microphone.

 

 

 

4.

To check far-site audio, ask a

 

 

 

 

person at the far site to speak.

 

 

 

 

 

 

 

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Polycom Audio and Video Video and Audio Tools, Color Bar test, Select Diagnostics Video, Speaker test, Audio Meter screen