Administrator’s Guide for the V500 System
Configuring Global Services
If you use the Polycom Global Management System, you can configure, manage, and monitor the V500 system using the Global Management System server. The Global Management System is a
To use global services for the system, configure the following:
❑Management Servers
❑Account Numbers
❑My Information
Viewing the Management Servers List
On networks managed by the Global Management System, several Global Servers may be configured to manage this system remotely. The system also has a primary Global Management System server that performs account validation. You can view information about these servers, but this information can only be changed by the Global Management System Administrator.
To view the management servers list:
>>Go to System > Admin Settings > Global Services > Management Servers.
Requiring an Account Number for Calls
If your system is set up for use with the Global Management System, the system can prompt you to enter an account number before placing a call. The account number is added to the Global Management System’s Call Detail Record (CDR), and this information can be used for call tracking and billing purposes. The account number is also added to the system’s local CDR file (localcdr.csv).
If you configure the system to validate the account number, calls placed without a valid account number are not completed. If you do not configure the system to validate account numbers, calls are completed regardless of whether the account number is valid. Account numbers are set up in the Global Management System by the Global Management System administrator.
For more information about account validation, please contact your Global
Management System administrator.
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