Administrator’s Guide for the V500System
5 - 6 www.polycom.com/videodocumentation
Configuring Global Services
If you use the Polycom Global Management System, you can configure, manage,
and monitor the V500system using the Global Management System server. The
Global Management System is a web-based client/server software tool that allows
administrators to manage a network of video conferencing systems.
To use global services for the system, configure the following:
❑Management Servers
❑Account Numbers
❑My Information

Viewing the Management Servers List

On networks managed by the Global Management System, several Global Servers
may be configured to manage this system remotely. The system also has a primary
Global Management System server that performs account validation. You can view
information about these servers, but this information can only be changed by the
Global Management System Administrator.
To view the management servers list:
>> Go to System > Admin Settings > Global Services > Management Servers.

Requiring an Account Number for Calls

If your system is set up for use with the Global Management System, the system
can prompt you to enter an account number before placing a call. The account
number is added to the Global Management System’s Call Detail Record (CDR),
and this information can be used for call tracking and billing purposes. The
account number is also added to the system’s local CDR file (localcdr.csv).
If you configure the system to validate the account number, calls placed without a
valid account number are not completed. If you do not configure the system to
validate account numbers, calls are completed regardless of whether the account
number is valid. Account numbers are set up in the Global Management System
by the Global Management System administrator.
For more information about account validation, please contact your Global
Management System administrator.