Administrator’s Guide for the V500 System

Call Status Tools

Diagnostic Tool

In the system’s user interface

In the V500 web interface

 

 

 

Call Status screen

On the Diagnostics screen, select

1. Select Diagnostics > Call

Displays call type, data speed, and

Call Statistics.

 

Statistics.

 

 

 

2. Select

twice.

number dialed for the current call.

 

 

In ISDN calls, this screen also displays

 

 

 

 

connection status for each channel.

 

 

 

 

Selecting a channel call progress indicator

 

 

 

 

For more information about this screen, see Call Status on page 6-4.

displays its ISDN number.

 

 

 

Call Statistics screen

1. On the Diagnostics screen,

Select Diagnostics > Call

Displays call speed, audio and video

select Call Statistics.

Statistics.

 

2. Select

to go to the Call

 

 

protocols, annexes, and error count for the

 

 

call in progress.

Statistics screen.

 

 

 

 

 

 

For more information about this screen, see Call Statistics on page 6-3.

 

 

 

 

Call Detail Report screen

Not available.

 

Select Utilities > Call Detail

Displays the current Call Detail Report

 

 

Report.

 

 

 

 

 

(CDR) and provides access to the

For more information about this screen, see Call Detail Report on

archived CDR.

page 6-6.

 

 

 

 

 

 

 

 

7 - 4

www.polycom.com/videodocumentation

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Polycom Audio and Video Call Status screen, Select Diagnostics Call, Call Statistics screen, Select Call Statistics