Chapter 6 - System Usage and Statistics

Recent Calls

Recent Calls shows a list of up to 99 calls made by the system. It includes the following information:

Site name or number

Date

Time

Call In or Out

The Recent Calls list shows incoming and outgoing calls that connect, as well as outgoing calls that do not connect.

If Do Not Disturb has been enabled, any incoming calls attempted by other sites will not be listed.

The Home screen can be configured to include Recent Calls. For more information about including the Recent Calls list on the home screen, see Designing the Home Screen on page 4-18.

To view the Recent Calls screen:

>>Go to System > Admin Settings > Network > Recent Calls.

You can see more detail about any call by highlighting an entry and pressing Help on the remote control. Information includes the far site’s number and name, and the type, speed (bandwidth), and duration of the call.

You can call any site on the Recent Calls list by highlighting the entry and pressing

Call or Select on the remote control to place the call.

If you need even more detail about calls, you can download the Call Detail Report (CDR) from the V500 web interface. For more information about the CDR, see Call Detail Report on page 6-6.

© Polycom, Inc.

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Polycom Audio and Video manual To view the Recent Calls screen, Go to System Admin Settings Network Recent Calls