Administrator’s Guide for the V500 System
Requesting Technical Support from the Global Management System Administrator
1.From the Place A Call screen, press 
on the remote.
2.Select Support and press 
on the remote.
You see the following message:
Tech Support will be alerted to phone you at the following number. Continue?
Enter your contact telephone number.
The V500 system sends your information to the
Global Management System administrator.
You see the following message:
Tech Support has been alerted. You can also call this number for assistance.
The message displays the telephone number you entered for Tech Support on the My Information screen.
The V500 system displays the message from Global Management System:
Your request for help has been acknowledged.
The Global Management System administrator opens the alert message containing your telephone number.
Global Management System sends a message to your V500 system.
The Global Management System administrator calls you.
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