Chapter 4 - Designing the User Experience
© Polycom, Inc. 4 - 3
To reset a forgotten Admin Password:
1. Get the system’s serial number from the system or from the System
Information screen.
2. Go to System >Diagnostics > Reset System.
3. Enter the system’s serial number and select Delete System Settings.
4. Select Reset System.
When the system completes the reset, it leads you through the setup wizard. You
can enter a new Admin Password when you set up the system.
Screens that Require the Admin Password for Access
The following diagram shows top-level system screens. All screens within Admin
Settings require the administrator’s password.
Admin Settings Diagnostics System Information Utilities
System Settings
Home Screen Settings
Security
Location
General Settings Network LAN PropertiesAudioCameraMonitor Global Services
H.323 Settings
SIP Settings
Quality of Service
Firewall
IP
ISDN
Recent Calls
Directory Servers
Dialing Rules
Management Servers
Account Validation
My Information
Call Preference
SNMP
User Settings