Polycom Audio and Video manual Diagnostic Screens, To access the Diagnostics screens on the system

Chapter 7 - Diagnostics and General Troubleshooting

Diagnostic Screens

You can view network statistics and perform diagnostic tests from the

V500 system’s Diagnostics screens.

To access the Diagnostics screens on the system:

>> Go to System > Diagnostics.

To access the Diagnostics screens from the V500 web interface:

1.On a PC, open a web browser.

2.In the browser address line, enter the system’s IP address (for example, http://255.255.255.255) to go to the V500 web interface.

3.Enter admin as the user name, and the password, if a password has been established.

4.Go to System Setup > Diagnostics.

The following diagnostic screens and tools are available:

Call Status Tools

Diagnostic Tool	In the system’s user interface		In the V500 web interface
System Status screen	On the Diagnostics screen, select		Select Diagnostics > System
Displays system status information,	System Status.		Status.
including auto-answer point to point,
remote control battery, time server, Global
Directories, IP network, gatekeeper,
UPnP, and ISDN BRI line.
Call Summary screen	1. On the Diagnostics screen,		Select Diagnostics > System
Displays calling information, such as time	select System Status.		Status > Call Summary.
	2. Select	to go to the Call
spent in calls, total number of IP and ISDN
calls, and percentage of time spent in IP	Summary screen.
and ISDN calls.
	For more information about this screen, see Call Summary on
	page 6-2.

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