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Troubleshooting tips

For troubleshooting tips, right-click the ATI icon in the taskbar, and select Troubleshooting.

If you have problems during start-up, start your computer in Safe Mode.

To load Windows® in Safe Mode

1Turn on your computer.

2Press and hold the CTRL key until the Windows Startup Menu appears, then select the number for Safe Mode, and

press Enter (on some computers, you can press F8 instead of CTRL to display the Windows® Startup Menu). In Safe Mode, open the Device Manager and check for duplicate display adapter and monitor entries if you are using only one graphics card.

Disable any programs that start automatically when you start Windows®.

Check that you have the correct monitor and display driver selected in the Display Properties. For more information, click Help in the Start menu.

Check for the existence of memory managers and ensure they are configured properly.

Refer to additional information in the Windows® README file located in the root directory on the ATI Installation CD-ROM.

For technical assistance, refer to your technical support documentation or contact your vendor.

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ATI Technologies 9700 specifications Troubleshooting tips, To load Windows in Safe Mode