Call-Handling Features, Answer a call | Avaya 2410 instruction

In addition, the following icons are displayed in certain feature-specific applications.

Status Icons for Feature-Specific Applications

Icon	Definition

Feature	Feature specific status.
status

Feature	Feature specific status.
status

Feature	Feature specific status.
status

Call-Handling Features

The procedures in this section assume that you are performing call handling with the Home screen displayed on the 2410 telephone. In addition to common procedures provided in this section, see the Overview for the Avaya Communication Manager Software (555-233-767) for alternate procedures.

Answer a call

When a call arrives at your 2410 telephone, you hear a ringing tone, and a blinking bell icon appears on the associated call appearance. In addition, call identification information appears. See Call Appearance and Call Identification Displays on page 14 for more information.

To answer an incoming call

Perform one of the following steps:

●If you are not active on another call, answer the call with your handset, headset, or speakerphone. See Speakerphone on page 18 for more information about your speakerphone.

●If you are active on a call already, place the active call on hold, and then answer the incoming call. See Hold on page 18 to place a call on hold.

●If the call appearance for the ringing call is not displayed on the current Home screen

page, use and to switch between the pages. Use to return to page 1 of the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.

16 2410 Digital Telephone User’s Guide

Image 16

Avaya 2410 manual Call-Handling Features, Answer a call, To answer an incoming call

Contents

Digital Telephone User’s Guide Copyright 2004, Avaya Inc All Rights Reserved Federal Communications Commission Statement Page Contents Index Overview Customizable interface-that allows you to Headpieces Headset CompatibilityBase Units Safety Information Telephone ComponentsAdapter Cord Cordless Headpiece/Base Unit Volume control buttons Use to adjust Mute buttonHeadset button Initially view softkey labels, press any Softkey Telephone User Checklist See Home Screen Sample Home Screen Navigating in the Home Screen Pages Navigating in the Home Screen Pages Press Call Appearance and Call Identification Displays Status Icons Status Icons Definition Call-Handling Features Status Icons for Feature-Specific Applications DefinitionAnswer a call To answer an incoming call Make a call Speed DialTo make a call manually To have the 2410 telephone make a call automatically Redial HoldSpeakerphone Transfer Conference To add another party to a callTo add a held call to an active call To remove the last person added to the conference call Speed Dial Screen Getting MessagesMessage Working in the Speed Dial Screen Working in the Speed Dial Screen Press Managing Your Speed Dial List Editing Speed Dial Entries Quick Access to Speed Dial EntriesEntering Characters Adding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Editing Speed Dial Entries To edit stored speed dial entries Deleting Speed Dial Entries To delete stored speed dial entries 28 2410 Digital Telephone User’s Guide Call Log Screens Call Log Summary Screen Sample Call Log Summary Screen Working in the Call Log Summary Screen Working in the Call Log Summary Screen Press Call Log Detail Screen Sample Call Log Detail Screen Working in the Call Log Detail Screen Working in the Call Log Detail Screen Press Using the Call Log Viewing the Call LogMaking Calls from the Call Log To view the list of all calls recorded in the Call Log Saving a Call Log Entry to Your Speed Dial List Deleting a Call Log EntryTo save an entry in the Call Log to your Speed Dial List To delete an entry from the Call Log Label Action Screen To delete all entries from the Call Log Working in the Label Action Screen Working in the Label Action Screen Press To edit call appearance/feature button labels Managing Your Call Appearance/Feature Button LabelsEditing Labels Viewing the System Labels To view the system labels To restore the system labels Restoring the System Labels Options Screen Sample Options Screen Working in the Options Screen Working in the Options Screen Press Ring Pattern Selecting Personalized OptionsTo select a personalized ringing pattern Visual Ring Flash Message Lamp Show Phone ScreenTo set the Flash Message Lamp option To set the Show Phone Screen option Display Contrast To select a contrast level Call Log Setup To erase all personalized settings Erase Stay in Speed Dial Screen Self TestTo set the Stay in Speed Dial option To have the 2410 telephone perform a self test Language To select a screen display language Abbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo program a number on an Abbreviated Dialing button To call a number using an Abbreviated Dialing button To cancel Call ForwardingCall Forwarding All Calls Call Park To retrieve a parked call from another extension Call Pickup and Directed Call PickupTo pick up a call directly for someone else in your office Leave Word Calling To cancel a Leave Word Calling messageTo leave a message without ringing an extension Send All Calls To cancel Send All CallsWhisper Call Timer and Timer Using Display FeaturesTo respond to a Whisper To search the directory for a name DirectoryLast name, comma use * , first name or initial To use the Inspect feature Tones and Their MeaningInspect Ringing Tones Rings Meaning Feedback Tones Meaning Index 60 2410 Digital Telephone User’s Guide Visual Ring option Index 62 2410 Digital Telephone User’s Guide