To park a call at your extension (for retrieval at any extension) when a Call Park button is not administered

1.Press .

2.Enter the Call Park feature access code.

3.When you hear confirmation tone, hang up.

To retrieve a parked call from another extension

1.Pick up the handset or press .

2.Dial the Answer Back feature access code.

3.When you hear a dial tone, dial the extension at which you parked the call. If returning to a call parked at your telephone, dial your own extension.

Call Pickup and Directed Call Pickup

The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a specific extension without the extension being a member of your pickup group.

To answer a call placed to a member of your pickup group when your telephone is idle

Press the

CallPickup

button (if administered) or Dial the Call Pickup access code.

Called telephone stops ringing, and you are connected to the ringing call.

To pick up a call directly for someone else in your office

Note:

Again, the Directed Call Pickup feature is designed for covering calls for associates while they are away from their desk. In this case, you do not have to be a member of the same pickup group.

1. Press the

DirCall PkUp

button or Dial the Directed Call Pickup access code.

2.Dial the extension of the ringing telephone.

The called telephone stops ringing, and you are connected to the ringing call.

52 2410 Digital Telephone User’s Guide

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Avaya 2410 manual Call Pickup and Directed Call Pickup, To retrieve a parked call from another extension