Avaya 2410 Overview

Issue 2 November 2004 7

Overview

The 2410 Digital Telephone is a multiline digital tel ephone for use wit h an A vaya call proc essing

system. The 2410 telephone puts convenient features and capabilities at your fingertips,

including:

●a large display —that allows you to view

- call appearance/feature button labels

- the call log

- speed dial lists

- call identifier information

●a flexible call appearance/feature button display—that eliminates the need for paper

button labels.

●a customizable interface—that allows you to

- create personal speed dial lists

- specify the call types you want to appear in the call log

- select the telephone ring pattern

- customize the call appearance/feature button labels

- choose the language you want displayed on your 2410 telephone

Note:

Note: You can choose to view screen text in English, German, Frenc h, Spanish, Italian,

Dutch, Portuguese, or Japanese.

●a programmable speed dial list—that allows you to store up to 48 entries.

●a programmable call log—that supports up to 48 entries. Each entry includes calling

party name and number, when available, for incoming calls. Th e ca ll l og also allo ws you to

specify the call types that are logged and displayed. The call log can contain entries for

outgoing calls and answered or unanswered incoming calls.

●customizable call appearance/feature button labels—that allow you to change the

labels for the call appearance/feature buttons programmed on your call processing

system. Up to 13 characters can be displayed for each label.

●compatibility with a variety of headsets —works with one headset directly connect ed to

the 2410 telephone by an amplifier adapter (HIC-1) cord. See Headset Compatibilityon

page 8 for the list of compatible headpieces and equipment.

●support for the Group Listen feature—when this feature is programmed, you can use

the handset (or headset) and speaker of the 2410 telephone simultaneously. While you

use the handset (or headset) to talk with the other party, another person can use the

speaker to listen to the conversation. See “Speakerphone” on page 12 for details.

Contents

Main Page Page Page Contents Page Overview Headset Compatibility Safety Information 2410 Telephone Components Page 2410 Telephone User Checklist The Home Screen Navigating in the Home Screen Pages Call Appearance and Call Identification Displays Status Icons Call-Handling Features Answer a call To answer an incoming call Make a call To make a call manually To have the 2410 telephone make a call automatically Speed Dial To use the Speed Dial feature to make a call to a personal directory entry Hold To put a call on hold To return to the held call Redial To redial the last number that you dialed Transfer Conference To add another party to a call To add a held call to an active call To remove the last person added to the conference call Getting Messages Message The Speed Dial Screen Working in the Speed Dial Screen Managing Your Speed Dial List Quick Access to Speed Dial Entries Editing Speed Dial Entries Entering Characters Dialing Conventions Adding Speed Dial Entries To add speed dial entries to your personal directory Editing Speed Dial Entries To edit stored speed dial entries Deleting Speed Dial Entries To delete stored speed dial entries Page The Call Log Screens The Call Log Summary Screen Page Working in the Call Log Summary Screen Call Log Detail Screen Working in the Call Log Detail Screen Using the Call Log Viewing the Call Log To view the list of all calls recorded in the Call Log Making Calls from the Call Log To make a call to an entry in the Call Log Saving a Call Log Entry to Your Speed Dial List To save an entry in the Call Log to your Speed Dial List Deleting a Call Log Entry To delete an entry from the Call Log To delete all entries from the Call Log The Label Action Screen Working in the Label Action Screen Managing Your Call Appearance/Feature Button Labels Editing Labels To edit call appearance/feature button labels Viewing the System Labels To view the system labels Restoring the System Labels To restore the system labels The Options Screen Working in the Options Screen Selecting Personalized Options Ring Pattern To select a personalized ringing pattern Visual Ring (Flash Message Lamp) To set the Flash Message Lamp option Show Phone Screen To set the Show Phone Screen option Display Contrast To select a contrast level Call Log Setup To specify the call types that you want to appear in the Call Log Erase To erase all personalized settings Stay in Speed Dial Screen To set the Stay in Speed Dial option Self Test To have the 2410 telephone perform a self test Language To select a screen display language Using Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) To place a call using an Abbreviated Dialing list button or feature access code To program a number on an Abbreviated Dialing button To call a number using an Abbreviated Dialing button Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Call Park Call Pickup and Directed Call Pickup Leave Word Calling To leave a message without ringing an extension To cancel a Leave Word Calling message Send All Calls To send all calls except priority calls and automatic callbacks immediately to coverage To cancel Send All Calls Whisper Page To respond to a Whisper Page Using Display Features Call Timer and Timer To use the Call Timer feature to measure elapsed time on telephone calls To use the Timer feature to measure elapsed time on an individual telephone call Directory To search the directory for a name To place a call to the name shown on the display Inspect To use the Inspect feature Tones and Their Meaning Page Index Numerical A B C H I L M N U V W