Copyright 2005, Avaya Inc.

All Rights Reserved

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of release. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following website:

http://www.avaya.com/support

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya. Avaya’s agents, servants and employees against all claims, lawsuits, demands and judgements arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya Web site: http://www.avaya.com/support/. If you are:

Within the United States, click Escalation Management link. Then click the appropriate link for the type of support you need.

Outside the United States, click Escalation Management link. Then click International Services link that includes telephone numbers for the International Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based) or asynchronous (character-, message-, or packet-based) equipment or interfaces for reasons of:

Utilization (of capabilities special to the accessed equipment)

Theft (such as, of intellectual property, financial assets, or toll-facility access)

Eavesdropping (privacy invasions to humans)

Mischief (troubling, but apparently innocuous, tampering)

Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

Installation documents

System administration documents

Security documents

Hardware-/software-based security tools

Shared information between you and your peers

Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

Your Avaya-provided telecommunications systems and their interfaces

Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

Any other equipment networked to your Avaya products.

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/ CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition

Safety Requirements for Customer Equipment, ACA Technical Standard (TS) 001 - 1997

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998

Electromagnetic Compatibility (EMC) Standards

This product complies with and conforms to the following international EMC standards and all relevant national deviations:

Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22:1997 and EN55022:1998.

Information Technology Equipment – Immunity Characteristics – Limits and Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:

Electrostatic Discharge (ESD) IEC 61000-4-2

Radiated Immunity IEC 61000-4-3

Electrical Fast Transient IEC 61000-4-4

Lightning Effects IEC 61000-4-5

Conducted Immunity IEC 61000-4-6

Mains Frequency Magnetic Field IEC 61000-4-8

Voltage Dips and Variations IEC 61000-4-11

Powerline Harmonics IEC 61000-3-2

Voltage Fluctuations and Flicker IEC 61000-3-3

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Avaya 3.7 manual Copyright 2005, Avaya Inc All Rights Reserved

3.7 specifications

Avaya 3.7 represents a significant evolution in unified communications technology, designed to enhance collaboration and streamline communication workflows for organizations of all sizes. As a cornerstone of Avaya's offerings, this version incorporates a range of features and improvements that cater to contemporary business needs, emphasizing flexibility, reliability, and seamless integration.

One of the most notable features of Avaya 3.7 is its robust call management capabilities. The platform allows users to manage calls effectively through a user-friendly interface, enabling intuitive functionalities such as drag-and-drop call handling, call forwarding, and conference calling. These features help employees stay connected, facilitating better communication and teamwork across departments.

In terms of mobility, Avaya 3.7 supports mobile applications that allow users to access the system remotely. This is particularly advantageous for businesses with a workforce that relies on remote or hybrid work models. The mobile integration ensures users can make and receive calls, check voicemail, and manage their schedules directly from their smartphones, maintaining productivity regardless of location.

The system also embraces advanced collaboration tools, such as video conferencing and instant messaging. These features promote a more dynamic interaction environment, fostering real-time communication among team members. Video conferencing capabilities allow for high-definition video quality and reliable connectivity, making virtual meetings more engaging and effective.

Security is another critical characteristic of Avaya 3.7. The platform includes enhanced encryption protocols to protect sensitive communications and ensure data integrity. With cybersecurity remaining a top concern for businesses, Avaya has prioritized the security of its communications solutions, safeguarding organizations' information against potential threats.

Furthermore, Avaya 3.7 benefits from the incorporation of AI and analytics. These technologies provide businesses with valuable insights into communication patterns and user behavior, enabling them to optimize their processes. The analytics can help identify areas for improvement and drive informed decision-making, thus enhancing overall efficiency.

Interoperability with existing systems is another hallmark of Avaya 3.7. The platform easily integrates with various applications and services, allowing businesses to leverage their current technology investments and create a cohesive communication ecosystem.

In summary, Avaya 3.7 stands out as a comprehensive communication solution that addresses the modern demands of the workplace. With its advanced call management features, mobility support, collaboration tools, strong security measures, and integration capabilities, Avaya 3.7 positions itself as a vital asset for organizations aiming to enhance their communication strategies and drive business success.