Appendix A: Using SSL with Directory Server

As an added benefit, all communications with the Directory Server can be secured by SSL (Secure Sockets Layer).

In order to enable SSL, a Public Key Infrastructure (PKI) is used for creating a signed certificate and an issuer’s certificate. Both signed certificates are then installed on the server. The issuer’s certificate is then installed in the policy server, the VPNmanager Console, and the devices belonging to the VPN domain. The PKI can be owned and operated by a third party called a Certification Authority, or it can be owned and run by your organization. After the certificates are installed, the policy server and the VPNmanager Console are started, and during login SSL services are started.

Figure 88: Installing Certificates for Running SSL

Certificate

PKI

Issuer and

 

Signer

3

 

VPNmanager

Server

 

1

2

VPNmanager

Server

LAN

SG

WAN

4

 

 

Explanation for Figure 88:

1.An administrator uses Directory Server to send a Certificate Request to a PKI.

2.The PKI responds with a Signed Certificate.

3.The Issuer’s Certificate is sometimes called a Certificate Authority (CA) Certificate, and can be freely obtained from anyone running a PKI.

4.An Issuer’s Certificate is installed in the policy server and the VPNmanager Console.

5.The administrator uses VPNmanager to install an Issuer’s Certificate into the devices.

When to Configure your VPNmanager for SSL

You can configure your VPNmanager to use SSL at anytime, however, it’s recommended that it be done before being put into service.

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Avaya 3.7 manual When to Configure your VPNmanager for SSL, Installing Certificates for Running SSL
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3.7 specifications

Avaya 3.7 represents a significant evolution in unified communications technology, designed to enhance collaboration and streamline communication workflows for organizations of all sizes. As a cornerstone of Avaya's offerings, this version incorporates a range of features and improvements that cater to contemporary business needs, emphasizing flexibility, reliability, and seamless integration.

One of the most notable features of Avaya 3.7 is its robust call management capabilities. The platform allows users to manage calls effectively through a user-friendly interface, enabling intuitive functionalities such as drag-and-drop call handling, call forwarding, and conference calling. These features help employees stay connected, facilitating better communication and teamwork across departments.

In terms of mobility, Avaya 3.7 supports mobile applications that allow users to access the system remotely. This is particularly advantageous for businesses with a workforce that relies on remote or hybrid work models. The mobile integration ensures users can make and receive calls, check voicemail, and manage their schedules directly from their smartphones, maintaining productivity regardless of location.

The system also embraces advanced collaboration tools, such as video conferencing and instant messaging. These features promote a more dynamic interaction environment, fostering real-time communication among team members. Video conferencing capabilities allow for high-definition video quality and reliable connectivity, making virtual meetings more engaging and effective.

Security is another critical characteristic of Avaya 3.7. The platform includes enhanced encryption protocols to protect sensitive communications and ensure data integrity. With cybersecurity remaining a top concern for businesses, Avaya has prioritized the security of its communications solutions, safeguarding organizations' information against potential threats.

Furthermore, Avaya 3.7 benefits from the incorporation of AI and analytics. These technologies provide businesses with valuable insights into communication patterns and user behavior, enabling them to optimize their processes. The analytics can help identify areas for improvement and drive informed decision-making, thus enhancing overall efficiency.

Interoperability with existing systems is another hallmark of Avaya 3.7. The platform easily integrates with various applications and services, allowing businesses to leverage their current technology investments and create a cohesive communication ecosystem.

In summary, Avaya 3.7 stands out as a comprehensive communication solution that addresses the modern demands of the workplace. With its advanced call management features, mobility support, collaboration tools, strong security measures, and integration capabilities, Avaya 3.7 positions itself as a vital asset for organizations aiming to enhance their communication strategies and drive business success.
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