Chapter 12: Upgrading firmware and licenses

You can upgrade the VPNos firmware and license from the VPNmanager and set encryption strength and remote access for VSU100s.

Centralized firmware management

The VPNmanager centralized firmware management allows you to upgrade the firmware for one or many security gateways at one time. You can quickly verify the firmware release for any security gateway or VSU model. VPNmanager validates that the firmware image is correct before upgrading the device. The available firmware images are stored in the policy server.

Before upgrading the firmware using the centralized firmware management feature, you must download the latest firmware from Avaya Inc.

The security gateway firmware download is password-protected. Contact technical support at vpnsupport@avaya.com to request a password prior to beginning the download.

Read the latest security gateway product readme file, before beginning the upgrade. For the latest version of the file for all security gateways, go the VPN and Security page from the Avaya Support Technical Database Web site, at http://support.avaya.com, and select the security gateway type to be downloaded, follow the links to the Readme file.

Following are a few definitions that you should be familiar with prior to using the centralized firmware management feature:

Device Inventory

The device inventory is displayed when the Upgrade Firmware button is selected. The device inventory lists the name of the available devices to be upgraded, type of the device available for upgrade, current firmware version, and the available versions of firmware for the specific device.

Firmware Library

The firmware library list the devices and the available firmware versions for that specific device. The firmware library is a repository that is stored and maintained on the policy server. The various versions of firmware for the different devices are stored in the firmware library.

Firmware versions can be added to the firmware library. Click the Add button to Browse to the firmware location and add to the firmware library repository on the policy server. Previous or older versions of the firmware can be deleted from the firmware library repository on the policy server.

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Avaya 3.7 manual Upgrading firmware and licenses, Centralized firmware management

3.7 specifications

Avaya 3.7 represents a significant evolution in unified communications technology, designed to enhance collaboration and streamline communication workflows for organizations of all sizes. As a cornerstone of Avaya's offerings, this version incorporates a range of features and improvements that cater to contemporary business needs, emphasizing flexibility, reliability, and seamless integration.

One of the most notable features of Avaya 3.7 is its robust call management capabilities. The platform allows users to manage calls effectively through a user-friendly interface, enabling intuitive functionalities such as drag-and-drop call handling, call forwarding, and conference calling. These features help employees stay connected, facilitating better communication and teamwork across departments.

In terms of mobility, Avaya 3.7 supports mobile applications that allow users to access the system remotely. This is particularly advantageous for businesses with a workforce that relies on remote or hybrid work models. The mobile integration ensures users can make and receive calls, check voicemail, and manage their schedules directly from their smartphones, maintaining productivity regardless of location.

The system also embraces advanced collaboration tools, such as video conferencing and instant messaging. These features promote a more dynamic interaction environment, fostering real-time communication among team members. Video conferencing capabilities allow for high-definition video quality and reliable connectivity, making virtual meetings more engaging and effective.

Security is another critical characteristic of Avaya 3.7. The platform includes enhanced encryption protocols to protect sensitive communications and ensure data integrity. With cybersecurity remaining a top concern for businesses, Avaya has prioritized the security of its communications solutions, safeguarding organizations' information against potential threats.

Furthermore, Avaya 3.7 benefits from the incorporation of AI and analytics. These technologies provide businesses with valuable insights into communication patterns and user behavior, enabling them to optimize their processes. The analytics can help identify areas for improvement and drive informed decision-making, thus enhancing overall efficiency.

Interoperability with existing systems is another hallmark of Avaya 3.7. The platform easily integrates with various applications and services, allowing businesses to leverage their current technology investments and create a cohesive communication ecosystem.

In summary, Avaya 3.7 stands out as a comprehensive communication solution that addresses the modern demands of the workplace. With its advanced call management features, mobility support, collaboration tools, strong security measures, and integration capabilities, Avaya 3.7 positions itself as a vital asset for organizations aiming to enhance their communication strategies and drive business success.