Chapter 6: Configuring user groups

The User Group function is used to setup and maintain logical groups in which the individual VPN users reside.

User groups have a single-level hierarchy - you cannot have a user group within another user group.

A User Group Object is a method for simultaneously managing many user objects (remote users). For example, all remote users, who are in sales, can be consolidated into a single user group. Then that group can be associated with one or more VPN objects. Without user groups, remote users would have to be individually associated with a VPN object.

User groups are easy to create and configure. You give them a name then populate them with user objects.

Users can belong to more than one user group. When this is the case and policy conflicts exist, permit wins over deny (user group settings override individual user settings).

User groups can be created at anytime. But since they are configured with user objects, you should configure users before configuring user groups.

New user group

To create a user group:

1.From the VPNmanager console main page, Click New Object and select User Group. The New User Group dialog is displayed.

2.In the Name text box, type in a name for the new group. Any characters can be used, except a comma [,].

3.If you want to create more groups, press ENTER, then type in another name.

4.Click Apply, then Close to return to the Configuration Console window.

5.Click Save.

You now configure your new user group.

Note:

Renaming user groups is not currently supported.

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Avaya 3.7 manual New user group, To create a user group

3.7 specifications

Avaya 3.7 represents a significant evolution in unified communications technology, designed to enhance collaboration and streamline communication workflows for organizations of all sizes. As a cornerstone of Avaya's offerings, this version incorporates a range of features and improvements that cater to contemporary business needs, emphasizing flexibility, reliability, and seamless integration.

One of the most notable features of Avaya 3.7 is its robust call management capabilities. The platform allows users to manage calls effectively through a user-friendly interface, enabling intuitive functionalities such as drag-and-drop call handling, call forwarding, and conference calling. These features help employees stay connected, facilitating better communication and teamwork across departments.

In terms of mobility, Avaya 3.7 supports mobile applications that allow users to access the system remotely. This is particularly advantageous for businesses with a workforce that relies on remote or hybrid work models. The mobile integration ensures users can make and receive calls, check voicemail, and manage their schedules directly from their smartphones, maintaining productivity regardless of location.

The system also embraces advanced collaboration tools, such as video conferencing and instant messaging. These features promote a more dynamic interaction environment, fostering real-time communication among team members. Video conferencing capabilities allow for high-definition video quality and reliable connectivity, making virtual meetings more engaging and effective.

Security is another critical characteristic of Avaya 3.7. The platform includes enhanced encryption protocols to protect sensitive communications and ensure data integrity. With cybersecurity remaining a top concern for businesses, Avaya has prioritized the security of its communications solutions, safeguarding organizations' information against potential threats.

Furthermore, Avaya 3.7 benefits from the incorporation of AI and analytics. These technologies provide businesses with valuable insights into communication patterns and user behavior, enabling them to optimize their processes. The analytics can help identify areas for improvement and drive informed decision-making, thus enhancing overall efficiency.

Interoperability with existing systems is another hallmark of Avaya 3.7. The platform easily integrates with various applications and services, allowing businesses to leverage their current technology investments and create a cohesive communication ecosystem.

In summary, Avaya 3.7 stands out as a comprehensive communication solution that addresses the modern demands of the workplace. With its advanced call management features, mobility support, collaboration tools, strong security measures, and integration capabilities, Avaya 3.7 positions itself as a vital asset for organizations aiming to enhance their communication strategies and drive business success.