Chapter 8: Establishing security

This chapter describes the VPNmanager security measures you can configure to establish a secure domain. Included in this chapter is how to set up the following:

Firewall rules set up (4.2 and later)

Denial of Service (4.X)

Services

Voice Over IP controls (4.X only)

QoS policy and QoS mapping (4.31)

Packet Filtering (3.x only)

Firewall rules set up

Use the Firewall Rules feature to manage the firewall rules that the domain and the security gateway uses. VPNmanager firewall policy management minimizes configuration complexity and increases scalability. The firewall policy allows deployment of a secure network infrastructure in a relatively short amount of time.

The security gateway uses a rules-based method of packet inspection, where the priority of each rule is determined by its position in the list (highest is top priority). The first match determines the fate of the packet: permit or deny. If no matching rule is found, the default action is to permit the packet.

Note:

For devices with VPNos 4.1 and earlier, domain level rules and firewall templates are not available. See Voice Over IP on page 175.

Levels of firewall policy management

The Firewall Rules tab is used to manage the firewall rules both at the domain level and at the individual device level in the domain. You can view the Firewall rules and add or edit rules from the VPNmanager Configuration Console>View>Firewall command. Firewall policy management includes domain firewall rules, device firewall rules, and firewall templates.

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Avaya 3.7 manual Firewall rules set up, Levels of firewall policy management

3.7 specifications

Avaya 3.7 represents a significant evolution in unified communications technology, designed to enhance collaboration and streamline communication workflows for organizations of all sizes. As a cornerstone of Avaya's offerings, this version incorporates a range of features and improvements that cater to contemporary business needs, emphasizing flexibility, reliability, and seamless integration.

One of the most notable features of Avaya 3.7 is its robust call management capabilities. The platform allows users to manage calls effectively through a user-friendly interface, enabling intuitive functionalities such as drag-and-drop call handling, call forwarding, and conference calling. These features help employees stay connected, facilitating better communication and teamwork across departments.

In terms of mobility, Avaya 3.7 supports mobile applications that allow users to access the system remotely. This is particularly advantageous for businesses with a workforce that relies on remote or hybrid work models. The mobile integration ensures users can make and receive calls, check voicemail, and manage their schedules directly from their smartphones, maintaining productivity regardless of location.

The system also embraces advanced collaboration tools, such as video conferencing and instant messaging. These features promote a more dynamic interaction environment, fostering real-time communication among team members. Video conferencing capabilities allow for high-definition video quality and reliable connectivity, making virtual meetings more engaging and effective.

Security is another critical characteristic of Avaya 3.7. The platform includes enhanced encryption protocols to protect sensitive communications and ensure data integrity. With cybersecurity remaining a top concern for businesses, Avaya has prioritized the security of its communications solutions, safeguarding organizations' information against potential threats.

Furthermore, Avaya 3.7 benefits from the incorporation of AI and analytics. These technologies provide businesses with valuable insights into communication patterns and user behavior, enabling them to optimize their processes. The analytics can help identify areas for improvement and drive informed decision-making, thus enhancing overall efficiency.

Interoperability with existing systems is another hallmark of Avaya 3.7. The platform easily integrates with various applications and services, allowing businesses to leverage their current technology investments and create a cohesive communication ecosystem.

In summary, Avaya 3.7 stands out as a comprehensive communication solution that addresses the modern demands of the workplace. With its advanced call management features, mobility support, collaboration tools, strong security measures, and integration capabilities, Avaya 3.7 positions itself as a vital asset for organizations aiming to enhance their communication strategies and drive business success.